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kungphoto
Experienced
Topic Author
Posts: 27
Joined: 24 Dec 2014, 04:36

About Email setting

10 Apr 2015, 06:08

mail:
to : mail@********.com # Mail recipient
from : # Some hosts require a 'FROM' address on the same domain
subject : %domain% | New message from %name%
host : relay.pachosting.com # SMTP Hostname | Enable SMTP and fill the details below
SMTPAuth: true # SMTP Authorization : true|false
username: mail@********.com # SMTP username
password: ********** # SMTP password
SMTPSecure: # SMTP secure protocol | tls|ssl|(empty)
port : 2025 # SMTP port | 25|587|465
debug : true # Debug mail true|false

All the information above is correct, but it still can't work

How can i find out the problems?
Choose a problem to solve, not an idea to build
 
User avatar
mjau-mjau
X3 Wizard
Posts: 14452
Joined: 30 Sep 2006, 03:37

Re: About Email setting

10 Apr 2015, 23:42

I am pretty sure you need to set the SMTPSecure to tls or ssl ... It would be very unusual to have password-authorized mail without SMTPSecure. You should try ...
kungphoto wrote:How can i find out the problems?
You need to use "chrome inspector" (or similar in another browser), to view the post results after clicking "send".
Image
It's not working in our demo either, because we did not set up mail yet on the server!
 
User avatar
kungphoto
Experienced
Topic Author
Posts: 27
Joined: 24 Dec 2014, 04:36

Re: About Email setting

11 Apr 2015, 01:09

But there must be SOME PROBLEM

for my setting under microsoft outlook
buy following this guide
https://kb.pachosting.hk/email-account- ... 2010-pop3/
email_outlook_01.png
email_outlook_01.png (24.47 KiB) Viewed 6452 times
email_outlook_02.png
email_outlook_02.png (15.59 KiB) Viewed 6452 times
email_outlook_03.png
email_outlook_03.png (27.4 KiB) Viewed 6452 times
it's working
Last edited by kungphoto on 11 Apr 2015, 01:22, edited 1 time in total.
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User avatar
kungphoto
Experienced
Topic Author
Posts: 27
Joined: 24 Dec 2014, 04:36

Re: About Email setting

11 Apr 2015, 01:11

And then the same setting under X3
email_X3_01.png
email_X3_01.png (42.15 KiB) Viewed 6452 times
email_X3_02.png
email_X3_02.png (35.25 KiB) Viewed 6452 times
It's not WORKING!

so where is the problem?? :cry: :cry: :cry:

P.S. i also ask the tech. support from my web hosting company.
here is their reply:
Based on our examination, we suspect that your website failed to store the modified settings to the relevant profile.
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User avatar
mjau-mjau
X3 Wizard
Posts: 14452
Joined: 30 Sep 2006, 03:37

Re: About Email setting

12 Apr 2015, 03:10

Just tried it on your website now, and it is working fine:
Image
Did you add SMTPSecure perhaps?
 
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kungphoto
Experienced
Topic Author
Posts: 27
Joined: 24 Dec 2014, 04:36

Re: About Email setting

12 Apr 2015, 03:14

No, you success because i'm now using the gmail setting
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kungphoto
Experienced
Topic Author
Posts: 27
Joined: 24 Dec 2014, 04:36

Re: About Email setting

12 Apr 2015, 03:15

No, you success because i'm now using the gmail setting
gmail.png
gmail.png (31.54 KiB) Viewed 6443 times
it still don't work when i use host mail.kungchan.com

and i want to use this SMTP host.....

so the problem still here
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User avatar
mjau-mjau
X3 Wizard
Posts: 14452
Joined: 30 Sep 2006, 03:37

Re: About Email setting

12 Apr 2015, 03:26

I can only test it if you have it if you have it activated. Furthermore, I can tell you this is some mail setting that is incorrect, because as you can see, it works nicely with google or any other service. I personally think you need to use SSL or TLS setting, which you didn't have previously.
 
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kungphoto
Experienced
Topic Author
Posts: 27
Joined: 24 Dec 2014, 04:36

Re: About Email setting

12 Apr 2015, 03:34

OK, now i change to host : mail.kungchan.com
can you help me test again??

also, i've already test tls|ssl|(empty)
none of these work...........
Choose a problem to solve, not an idea to build
 
User avatar
mjau-mjau
X3 Wizard
Posts: 14452
Joined: 30 Sep 2006, 03:37

Re: About Email setting

12 Apr 2015, 04:14

Did you just paste into the settings? The mail part of your settings is corrupted because it has been pasted incorrectly and I cannot test until the settings are added correctly. If you give me login to your panel, I can check everything easier.
 
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kungphoto
Experienced
Topic Author
Posts: 27
Joined: 24 Dec 2014, 04:36

Re: About Email setting

12 Apr 2015, 04:18

mjau-mjau wrote:Did you just paste into the settings? The mail part of your settings is corrupted because it has been pasted incorrectly and I cannot test until the settings are added correctly. If you give me login to your panel, I can check everything easier.
OK, just PM you
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kungphoto
Experienced
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Posts: 27
Joined: 24 Dec 2014, 04:36

Re: About Email setting

13 Apr 2015, 05:51

Thx Karl~ :lol: :lol: :lol:
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