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vikap
Topic Author
Posts: 8
Joined: 15 Jan 2013, 02:54

Need help for install PP (imagevue 2.8.7)

21 Jan 2013, 04:10

Hi. Pls, help me to install subj?
I've tried all the options with the permissions (((
when I start installation and after a successful authorization get screen "Ups! etc" ...
 
User avatar
mjau-mjau
X3 Wizard
Posts: 14452
Joined: 30 Sep 2006, 03:37

Re: Need help for install PP (imagevue 2.8.7)

24 Jan 2013, 06:05

I think Artur would need a bit more specific details before you can get any help ... "pls help me to install" is not very helpful if we are trying to help you.

What options with the permissions, and exactly what errors are you getting? "Ups! etc"?
 
vikap
Topic Author
Posts: 8
Joined: 15 Jan 2013, 02:54

Re: Need help for install PP (imagevue 2.8.7)

25 Jan 2013, 07:55

OK, thk for reply.
A bit details about my trouble:
1. I've installed Imagevue ver.2.8.7 successefully. My site www.vikap.ru is working now.
2. I've downloaded and unziped PP (latest version with patch).
3. I've started the process of installation PP
4. I've got the error message "Ups... PHP Connection Error :(\n\nProbably some of the powerPack files/folders are missing or they are in wrong place.\nCheck all files/folders and try again." after successefully authorisation (admin account)
5. That's all ((((

something else?

(sorry for my bad eng %) )
 
User avatar
Artur
Imagevue PowerPack
Posts: 510
Joined: 20 May 2011, 03:17

Re: Need help for install PP (imagevue 2.8.7)

24 Feb 2013, 15:35

This bug seems to appears on certain servers and I'm really lack the power to fix this :( .
I've tested PP on 3 different servers while building it and for them it works perfectly until now.
I can't provide as huge support for specific cases as this is non-profit app.

I'll consider to share PP source files soon, for those of you who may continue building this app for free to all.
Unfortunatelly, I'll have to remove some parts of the code as I don't have rights to redistribute or share it :( .

Cheers,
Artur.
 
janric
Posts: 9
Joined: 13 Mar 2013, 06:36

Re: Need help for install PP (imagevue 2.8.7)

13 Mar 2013, 09:52

I have the same issue with Imagevue 2.8.8.1 and latest powerpack.
When installing I also get the "Ups... PHP Connection Error".
In Chrome, using the developper tools I see:

Request URL:http://www.jurphoto.com/extras/powerPac ... config.xml
Request Method:GET
Status Code:403 Forbidden

I am no web specialist, so I wonder is this refering to the get of the XML_reader.php, or is this error refering to the file_get_contents inside this php?
I tried to rewrite the get_contents with curl, but that did not help either.

So if you have any ideas :)... let me know.
 
User avatar
Artur
Imagevue PowerPack
Posts: 510
Joined: 20 May 2011, 03:17

Re: Need help for install PP (imagevue 2.8.7)

13 Mar 2013, 10:08

As I wrote few times, this is related to a server.
I've already tried to fix the problem but I couldn't.
Some servers just don't let powerPack to load some files (even if the folder and file permission is set to 777).
 
janric
Posts: 9
Joined: 13 Mar 2013, 06:36

Re: Need help for install PP (imagevue 2.8.7)

13 Mar 2013, 10:32

Yes, it certainly related to the configuration on the server.
I am trying to find out what setting it is... if I manage to find the cause, I'll let you know.
 
janric
Posts: 9
Joined: 13 Mar 2013, 06:36

Re: Need help for install PP (imagevue 2.8.7)

13 Mar 2013, 11:46

Ok, I think I have found the culprit for this problem.

.../extras/powerPack/index.php?xmlTargetPath=../../iv-config/config.xml

This is forbidden probably because a security tool called mod_security is activated on my server (unfortunately I was so far unable to deactivate it).
If I replace the ../../iv-config/config.xml by anything that does not look like a path, then it works.

Do you pass a path in other locations of your module? If not, maybe this path could simply be hardcoded to avoid the issue?
 
User avatar
Artur
Imagevue PowerPack
Posts: 510
Joined: 20 May 2011, 03:17

Re: Need help for install PP (imagevue 2.8.7)

13 Mar 2013, 11:50

Yes my friend. All of the xml files in PP are loaded by this file. You can't hardcode it.
 
janric
Posts: 9
Joined: 13 Mar 2013, 06:36

Re: Need help for install PP (imagevue 2.8.7)

14 Mar 2013, 05:22

Thank you Artur.

To finish this thread: The problem is solved. I contacted the support team from my web hosting company :

"It appears that there were some ModSecurity rules that were not allowing the script to complete. We have whitelisted rules 340007 and 340006 and the page now appears to display the contents of a file."

Indeed install now works.