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recman
Experienced
Topic Author
Posts: 40
Joined: 22 May 2012, 05:05

Problem: "The following From address failed"

19 Jun 2012, 08:36

I am trying to make the "Contact"-form to work. I have read the info (https://www.photo.gallery/documentation/sendemail/) and think I got it all right. But when trying to send a message from the gallery I get the following:

"The following From address failed:
XXXX@XXXX.com"

I have tried different "From-addresses" but still with no luck. Message is ofcourse not recieved either.
 
User avatar
mjau-mjau
X3 Wizard
Posts: 14452
Joined: 30 Sep 2006, 03:37

Re: Problem: "The following From address failed"

19 Jun 2012, 09:04

This is always complicated because it could be server settings that don't allow sending from certain e-mails ... Are you using the "SMTP" option? If so, try turn it off ... if not, try turn it on and configure it.

We can look into this if continues to fail, but will need link and login to your admin ...
 
recman
Experienced
Topic Author
Posts: 40
Joined: 22 May 2012, 05:05

Re: Problem: "The following From address failed"

19 Jun 2012, 09:06

mjau-mjau wrote:This is always complicated because it could be server settings that don't allow sending from certain e-mails ... Are you using the "SMTP" option? If so, try turn it off ... if not, try turn it on and configure it.

We can look into this if continues to fail, but will need link and login to your admin ...
Alright, will play around with the SMTP/E-mail settings, will also see what my host has to say about SMTP. Just wanted to make sure it wasnt something else before I started to work more on the error. Thanks
 
User avatar
Nick
Imagevue Hitman
Posts: 2872
Joined: 02 May 2006, 09:13

Re: Problem: "The following From address failed"

22 Jun 2012, 11:58

Before enabling SMTP, try to put none in the forceFrom field.
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