X3Photo Gallery Forums

RealUK · 09 Dec 2006, 12:00

I ordered imagevue earlier today using PayPal, when I got to the confirmation page it said account details would be sent to an email address I can no longer access.

This problem happened because my PayPal account uses 2 email addresses but the one it is registered under is the one I can no longer access.

I have emailed support about this but wasn't sure if posting here could speed things up a little.

Thanks in advance

RealUK · 11 Dec 2006, 08:28

Don't like to be pushy, but could I have a reply to this soon

RealUK · 12 Dec 2006, 11:28

Could I please have an answer to this now. I have been patient waiting three days.

RealUK · 13 Dec 2006, 10:47

Does admin ever come on this site to answer questions?

13 Dec 2006, 23:42

Hi -

Sorry for the late reply - Sometimes there is a gap between the times when I am able to look into the forum when we are doing core development. Can you provide any further information, like the email address you registerred from? I need to find the original order -

Message me private, or send an email please. We also have an email support page www.photo.gallery/support/email

Sorry for any inconvenience.

RealUK · 14 Dec 2006, 03:28

As said in my first post I have already emailed support before I posted on here. I only posted here thinking it might speed things up.

I will PM you details again.

RealUK · 16 Dec 2006, 05:11

This as been a week now, please hurry

X3Photo Gallery Forums

Account info sent to wrong email | Please help7 posts

Account info sent to wrong email | Please help