Hello all,
I have the X2 software uploaded and all CHMOD permissions set. I am on a default installation other than a new user added upon login to the Admin account (which did save). Now that I am in the admin area, if I try to make any changes to the Settings, Themes, etc I am presented with a blank white screen and no errors. The change that I was trying to apply never goes into effect either. The gallery displays fine, plays MP3s and videos without any problem - I just cannot make any changes to it. Any thoughts? TIA.
X3Photo Gallery Forums
X3 Photo Gallery Support Forums
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- boomtastic
- Posts: 10
- Joined:
Re: Trying to save goes to white screen
Update: The USERconfig.xml file in the imagevue/config/ directory doesn't exist, or seem to ever have been created by the X2 software. Possible problem? And if so, how is this resolved? (And corrected in the future?)
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- boomtastic
- Posts: 10
- Joined:
Re: Trying to save goes to white screen
With the help of Support, this has been resolved. Apparently there was a bug in the software that I had downloaded 4 days earlier. New software has resolved this issue.