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Sharpix
Topic Author
Posts: 10
Joined: 07 Jun 2017, 18:13

Cannot access panel, frozen at title when loading.

07 Oct 2024, 18:41

I updated the site when inside the software. I cant access Panel.  Keeps stuck after loading the "manage content title". the Website works seemingly normal.

I did a manual update, Diagnostics were all ok.   It still doesnt work.

ERROR LOG  (sending the same error since NOV '2023)

[07-Oct-2024 07:37:58 UTC] PHP Fatal error:  Uncaught DivisionByZeroError: Division by zero in /home/alfaluxc/public_html/alfalux/app/templates/db/49/246ef100488bf387c704be915976dc53fe33439588b93ef0ac7e41b020dc.php:26
Stack trace:
#0 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Template.php(276): __TwigTemplate_db49246ef100488bf387c704be915976dc53fe33439588b93ef0ac7e41b020dc->doDisplay()
#1 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Template.php(250): Twig_Template->displayWithErrorHandling()
#2 /home/alfaluxc/public_html/alfalux/app/templates/cc/29/202264ab201d0d43a63882c31b1c06ae7e7992a5c371c52f885633d0acfa.php(285): Twig_Template->display()
#3 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Template.php(276): __TwigTemplate_cc29202264ab201d0d43a63882c31b1c06ae7e7992a5c371c52f885633d0acfa->doDisplay()
#4 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Template.php(250): Twig_Template->displayWithErrorHandling()
#5 /home/alfaluxc/public_html/alfalux/app/templates/16/63/a4e388acb7b52561c30d23f0ed9ed7115e5eeb372600d419476e4953f4e6.php(19): Twig_Template->display()
#6 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Template.php(276): __TwigTemplate_1663a4e388acb7b52561c30d23f0ed9ed7115e5eeb372600d419476e4953f4e6->doDisplay()
#7 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Template.php(250): Twig_Template->displayWithErrorHandling()
#8 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Template.php(261): Twig_Template->display()
#9 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Environment.php(292): Twig_Template->render()
#10 /home/alfaluxc/public_html/alfalux/app/parsers/template-parser.inc.php(27): Twig_Environment->render()
#11 /home/alfaluxc/public_html/alfalux/app/asset-types/page.inc.php(55): TemplateParser::parse()
#12 /home/alfaluxc/public_html/alfalux/app/cache.inc.php(121): Page->parse_template()
#13 /home/alfaluxc/public_html/alfalux/app/x3.inc.php(164): Cache->create()
#14 /home/alfaluxc/public_html/alfalux/app/x3.inc.php(245): X3->render()
#15 /home/alfaluxc/public_html/alfalux/app/x3.inc.php(369): X3->create_page()
#16 /home/alfaluxc/public_html/alfalux/index.php(28): X3->__construct()
#17 {main}
  thrown in /home/alfaluxc/public_html/alfalux/app/templates/db/49/246ef100488bf387c704be915976dc53fe33439588b93ef0ac7e41b020dc.php on line 26

site is at   alfalux.com.mx
 
User avatar
mjau-mjau
X3 Wizard
Posts: 14469
Joined: 30 Sep 2006, 03:37

Re: Cannot access panel, frozen at title when loading.

07 Oct 2024, 22:12

Do you have a link to your X3 website and login to your panel? Please send in PM or to karl @ photo.gallery. The error looks related to PHP version and not using the latest version of X3. Or you tried to update X3, but it did not update completely.
 
Sharpix
Topic Author
Posts: 10
Joined: 07 Jun 2017, 18:13

Re: Cannot access panel, frozen at title when loading.

08 Oct 2024, 09:40

PM sent with access.
ANOTHER QUESTION.  To refresh the installarion, HOW do i keep the config, content and what else i have to keep, while erasing and replacing with a fresh installation?  Thanks
 
Sharpix
Topic Author
Posts: 10
Joined: 07 Jun 2017, 18:13

Re: Cannot access panel, frozen at title when loading.

08 Oct 2024, 19:43

All solved.  There was some file badly written, and a IP that keep me blocked because these errors. thanks.
 
User avatar
mjau-mjau
X3 Wizard
Posts: 14469
Joined: 30 Sep 2006, 03:37

Re: Cannot access panel, frozen at title when loading.

08 Oct 2024, 22:48

Was everything solved? I can't see any private messages or emails from you.
Sharpix wrote: ANOTHER QUESTION.  To refresh the installarion, HOW do i keep the config, content and what else i have to keep, while erasing and replacing with a fresh installation?  Thanks
You only need to keep two dirs /config/ and /content/ for backup purposes. Then you can reinstall X3 anywhere, and overwrite those two dirs from backup. They contain all your settings, pages and images.
 
Sharpix
Topic Author
Posts: 10
Joined: 07 Jun 2017, 18:13

Re: Cannot access panel, frozen at title when loading.

10 Oct 2024, 11:57

Noted.  Wonderful support.
Best regards.   Tony