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ArtsNet
Topic Author
Posts: 2
Joined: 01 Mar 2013, 17:20

Images not displaying

01 Dec 2013, 23:33

I have transferred a website to a new hosting service and my uploaded images are not displaying on the site or within the management panel. The image details (file size, resoltion & name) are all listed, but the image shows as just a small white rectangle. File permissions appear to be correct. I have deleted and re-uploaded the images but still nothing. Any clues?
 
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mjau-mjau
X3 Wizard
Posts: 13998
Joined: 30 Sep 2006, 03:37

Re: Images not displaying

02 Dec 2013, 07:53

hard to say. What happens if you access the images directly in browser? Do they show? Got a link?
 
ArtsNet
Topic Author
Posts: 2
Joined: 01 Mar 2013, 17:20

Re: Images not displaying

02 Dec 2013, 10:30

This is the old site which worked fine - www.portobello.arts.net.nz. This is the same content on the new hosting service - www.portobellogallery.com. I don't know the path to display the images but here is one - gallery_06_2012_23.jpg - which is in the home page slideshow.
 
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mjau-mjau
X3 Wizard
Posts: 13998
Joined: 30 Sep 2006, 03:37

Re: Images not displaying

02 Dec 2013, 12:16

When I try to access an image on your website, I get "Internal Server Error":
http://www.portobellogallery.com/conten ... 012_23.jpg

This you need to speak with your server host about, as its not related to Imagevue. I suspect it could be something to do with incorrect permissions inherited when you moved files around between servers, but it shouldnt return an error regardless.