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Bulletproof IT
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Posts: 134
Joined: 04 May 2013, 04:36

PowerPack - Feedback + Questions

28 Aug 2013, 21:52

Hello!
I'm enjoying the power pack's improved functionality in ImageVue. I plan to add it to the portfolio and promote to client :)

I have a couple of questions. Could someone please help me with this?
Thanks :)


#1. How can the admin edit and/or remove comments? Seems like the admin has a cookie for their own comments, but others?
- Do you have to go to each and ever photo and check the comments?
- Is there somewhere in the admin where I can review ALL feedback? There are too many spammers out there these days. :P
This would be a nice feature to have.


#2. There seems to be a 7 second delay when adding a rating to an image. If slideshow mode is enabled, this often causes problems as you see a message saying “Thank you for your feedback” one or two images later.
- Is there any way to reduce this delay? All other websites appear to add the feedback immediatley, with less than a half second delay.

I would be interested to learn how to reduce this delay.
Thank you


I appreciate all the time and effort put into this PowerPack module add-on.
Thank you.
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Bulletproof IT
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Re: PowerPack - Feedback + Questions

31 Aug 2013, 21:40

Is there a way to make the "number" above the Comments bubble (white icon at top right), so that the number is more obvious?

I've had feedback that no one notices there are comments for the photos!

Cheers
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Bulletproof IT
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Joined: 04 May 2013, 04:36

Re: PowerPack - Feedback + Questions

01 Sep 2013, 20:16

AHUH! Okay.... There are some inconsistencies throughout the module - e.g. sometimes you call it "Vote" / "Voting" and at other times "Rate" / "Rating".

BUG
When rating a photograph, it looks like the code might be FIRST sending an email notification to the admin and then once sent, THEN applying the Rated value to the page.

I would like to fix this, and still receive notifications for COMMENTS and RATINGS. Does the /voting.php file contain all voting code? i.e. No other files involved?
Could we please perhaps update the page first, then send in the background?? As a 10-14 second delay causes problems with subsequent photos being rated. :(

I do not have enough experience with ImageVue / Power Pack to make the required modifications so that email notifications to Admin are sent in the background after the code has been run. I have experimented with moving the block of code required to send emails, but 8 - 9 seconds is the absolute fastest... :oops:

COMMENTS
Going back a few days now, before any modifications were made to the power pack files, each comment causes this error. It has occurred for several days now. I am unsure on how to fix it... Ideas??
Code
[22-Aug-2013 21:44:26] PHP Warning:  DOMDocument::load() [<a href='domdocument.load'>domdocument.load</a>]: Document is empty in /home/xxx/public_html/extras/userFiles/comments/Elle_0815.xml, line: 1 in /home/xxx/public_html/extras/powerPack/comment_system/message_writer.php on line 28
[22-Aug-2013 21:44:26] PHP Warning:  DOMDocument::load() [<a href='domdocument.load'>domdocument.load</a>]: Start tag expected, '<' not found in /home/xxx/public_html/extras/userFiles/comments/Elle_0815.xml, line: 1 in /home/xxx/public_html/extras/powerPack/comment_system/message_writer.php on line 28
The comments files are created each time a comment is left for a photo, however the problem is, that no email notification is triggered also!
???

LANGUAGES
Regarding languages, I have had to make changes as things like this needed correcting... "Somebody voted photo in your gallery!" > to > "Someone has rated a photo in your gallery!"
Should I submit all the modifications to someone once done, so they can update the original files for the next version? Or re-package files and share here?
I totally understand and am not critiquing the developer who uses English as a second language. :)
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Artur
Imagevue PowerPack
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Joined: 20 May 2011, 03:17

Re: PowerPack - Feedback + Questions

01 Sep 2013, 23:27

Bulletproof IT wrote: #1. How can the admin edit and/or remove comments? Seems like the admin has a cookie for their own comments, but others?
- Do you have to go to each and ever photo and check the comments?
- Is there somewhere in the admin where I can review ALL feedback? There are too many spammers out there these days. :P
This would be a nice feature to have.
I don't know what "admin cookie" do you mean.
To delete comment, you need to login to the powerpack instalation manager (check "remember me"), then go back to the gallery, open photo that contains unwanted comment and just delete the comment.

Checking all comments - there's no comments manager in PP. If you're using News Module, you can check there all photos that were commented.

Bulletproof IT wrote: #2. There seems to be a 7 second delay when adding a rating to an image. If slideshow mode is enabled, this often causes problems as you see a message saying “Thank you for your feedback” one or two images later.
- Is there any way to reduce this delay? All other websites appear to add the feedback immediatley, with less than a half second delay.
I've never noticed this. The "Thank you" message should disappear immediately when a new photo is loaded. Perhaps slow hosting? I would need to have a link to the gallery.
Bulletproof IT wrote: Is there a way to make the "number" above the Comments bubble (white icon at top right), so that the number is more obvious?

I've had feedback that no one notices there are comments for the photos!
Well... It can't be changed the way you want. IMO, This is natural place for the comments number in case of imagevue layout appearance. I feel it ellegant in this way. I can't imagine the number leaving icons area...
You can put more contrast between the icon and the number changing CSS number style and the icon colour.
Bulletproof IT wrote: AHUH! Okay.... There are some inconsistencies throughout the module - e.g. sometimes you call it "Vote" / "Voting" and at other times "Rate" / "Rating".
You can change all PP texts in your imagevue admin panel -> Languages. Exactly in the place where you used to manage your gallery languages.
Bulletproof IT wrote: BUG
When rating a photograph, it looks like the code might be FIRST sending an email notification to the admin and then once sent, THEN applying the Rated value to the page.

I would like to fix this, and still receive notifications for COMMENTS and RATINGS. Does the /voting.php file contain all voting code? i.e. No other files involved?
Could we please perhaps update the page first, then send in the background?? As a 10-14 second delay causes problems with subsequent photos being rated. :(

I do not have enough experience with ImageVue / Power Pack to make the required modifications so that email notifications to Admin are sent in the background after the code has been run. I have experimented with moving the block of code required to send emails, but 8 - 9 seconds is the absolute fastest... :oops:
I'm not sure if I well understand you. Do you need the email to be sent AFTER the rating is applied to the page? If so, where's the point in this? What's the difference? :)
10-14s sounds like really slow hosting or internet connection. I've never experienced bugs that you wrote here.
Voting is applied to the server immediately after the photo is voted (star is clicked), then after just few miliseconds PP sending you an email notification. This what you see on the page is just a flash visual appearance (animations, fadings, etc...) and the server-side script has nothing to this :)
Bulletproof IT wrote: COMMENTS
Going back a few days now, before any modifications were made to the power pack files, each comment causes this error. It has occurred for several days now. I am unsure on how to fix it... Ideas??

....

The comments files are created each time a comment is left for a photo, however the problem is, that no email notification is triggered also!
???
I have no idea what's happen.
Have you edited the comments xml files manually perhaps? Or any other files?
Bulletproof IT wrote: LANGUAGES
Regarding languages, I have had to make changes as things like this needed correcting... "Somebody voted photo in your gallery!" > to > "Someone has rated a photo in your gallery!"
Should I submit all the modifications to someone once done, so they can update the original files for the next version? Or re-package files and share here?
I totally understand and am not critiquing the developer who uses English as a second language. :)
You can change all PP texts in your imagevue admin panel -> Languages. Exactly in the place where you used to manage your gallery languages.

Can I have a link to the gallery? I could look at your problems closer :) .
 
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Bulletproof IT
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Joined: 04 May 2013, 04:36

Re: PowerPack - Feedback + Questions

17 Sep 2013, 00:31

Hi Mate,

Internet is not slow. Latency is not slow either.
20,000 kbps down / 1,200 kbps up

Click star. Wait....................Thanks!.
Disable email notifications.
Click star. Wait. Thanks!

Big difference. The server is not slow. Server Load = 0.34, 0.80, 0.61

Latency between me and server = 11ms.
Hops between me and server =

SMTP Configuration:
Now as ImageVue seems to send emails in a really silly way (Name: Root, despite configuring ALL fields in Mail section) I have enabled SMTP Email sending with TLS security.
No other site software experiences this. E.g. contact forms and order notifications and client websites. It is only ImageVue that has this delay.

After I tried editing the code, and starring some items, I began to receive errors from the mail server "Failed to deliver mail after 48 hours....." and the TO: field was blank LOL. So don't edit the Rating code and disable email notifications. It still sends emails, but as config updated in your module, email address = "". :P

So that is fixed...

I'm still lost!



ADMIN COOKIE
A cookie is saved in the browser to remember you have already authenticated. Cookies are used.
If I click on NEWS. Then click on an item, it opens up an Edit form.
If I open another browser, click on NEWS. Then click on an item, it takes me to that photo!

So obviously cookies are used - if logged in to PowerPack, then display Edit form.

Cookies must be used, as if I can edit my own guest book entries, and not edit anyone elses, then it must remember me.


ALL COMMENTS.
It would be great if there was an "easier" way to check all comments. e.g. a listing with Columns: "Gallery", "Photo Name", "Comment". "Date".
e.g. something crude - a simple table layout with Edit and Delete. That would be truly useful.

I never receive notifications of new comments, just ratings and guest book entries.. There is an error_log in the directory :(


EMAIL NOTIFICATIONS - COMMENTS
I'll send you a link to the gallery. I've since wiped and re-uploaded everything and yes, still get it :(
I've no idea. I recently added htaccess file to block access to xml files, due to email addresses and other configuration and settings inside.
But it was already occurring by this stage. I can only think it is TLS or something else. I'm looking at an old 2.8.10 install and 2.8.9 install. Both are immediate, however these clients use the same SMTP settings, so perhaps it is a 2.8.10.3 issue (newest blank install).

If you use the contact form, you don't get the usual message you see from any other script. e.g. "Root" as sender name. Email as "xyz@blahbla.server.com".

Just received a rate notification then - domainname.com@platinum.boron.tld.com. That is the From Address, (No from name).

I rated a photo and just received the email notification. It's immediate.

I commented on a photo however have not received any notification. Looking at the directories and files I find this: /powerpack/comment system/error_log
Inside it has: PHP Warning: DOMDocument::load() [<a href='domdocument.load'>domdocument.load</a>]: Start tag expected, '<' not found in /home/xxx/public_html/xxx/extras/userFiles/comments/xxxxxxxxxxx_5F0451.xml, line: 1 in /home/xxx/public_html/xxx/extras/powerPack/comment_system/message_writer.php on line 28

Inside the XML file mentioned above (Not sure why the "5F"s are throughout the file name above, the original photo just had underscores, rather than "_5F"...) it contains:
Code
<?xml version="1.0" encoding="UTF-8"?>
<Allcomments><commented name="Mr X." comment="Test test test! Testing comment notifications!" date="16092013123115" who="admin"/></Allcomments>
So the comment is saved to the system, but no email notification is sent...
I've tried this in two installations and it is corrrect. Neither will send comment notifications, but will send Rating notifications.

I also found an ERROR_LOG file within the power pack extra's folder.
Dated just an hour ago when I logged in and did nothing (nothing you can do!)
PHP Warning: mysql_fetch_assoc() expects parameter 1 to be resource, boolean given in /home/xxx/public_html/xxx/extras/powerPack/install2.php on line 665


COMMENT NUMBER ICON
I think you misunderstood me. I'm saying the NUMBER is too small. I'm not saying that the number should be floating around the screen. When I say "the number above the comments bubble", the "above" is referring to it being "ON TOP" of the icon. i.e. In front of it. Regardless how you want to say it, the fact of the matter is that it is impossible to see there is 1 or 4 or 9 comments for a photo.

Where is the styling controlled for the numeric digits in your code? :)


LANGUAGES
Yes I am aware of this. This is what I have had to do. But I am notifying you that it is inconsistent and needs to be addressed as will confuse people.

BUG:
When editing a comment in front-end (once logged in to PowerPack module.
If you edit a comment, all the \n\r are lost. So everything is wrapped up onto one line! Making it hard to edit and save as you have to then add all the enter's again! :(


Okay, back at the computer - I forget what else I was going to say but thank you so much for all your work mate!
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