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Issues with uploading High Quality photos!

Posted: 24 May 2013, 05:54
by arsenhov
I have registered for Fotomoto and it is now connected with my gallery. The issue is that I would like to upload higher quality version of my photos to deliver better quality to my customers. A Higher quality around 5500x3700 pixels. Now such a higher quality photos take way longer time to load in the gallery and it can be annoying for most customers. In addition, I noticed that uploading such high quality files can cause individuals to use their iPhone or iPad to save those images and do as they please since iphone/ipad run as HTML and you can easily save those images.

I wanted to know if its possible for me to upload lower quality images on to my website, but have Fotomoto to print with higher quality images that I will provide them?

I would really appreciate your help!

Re: Issues with uploading High Quality photos!

Posted: 24 May 2013, 06:33
by mjau-mjau
I think maybe it has not been entirely clear to you how Fotomoto works. Basically you should only upload "web size" images, for example something nice and big, but not too big to load, like 1600px or 1200px. The Fotomoto interface will still pick up the photos, in the mid-resolution. However, when you get a purchase request from Fotomoto, you will be requested to upload the photo at maximum resolution. The high-res image will then be served to the client through either the resulting print or electronic download.

Re: Issues with uploading High Quality photos!

Posted: 24 May 2013, 08:42
by arsenhov
Well currently I am uploading 1000x665 pixels to reduce wait time for my customers. Thank you for making things clear for me. :D

Re: Issues with uploading High Quality photos!

Posted: 26 May 2013, 18:20
by Bulletproof IT
Hello,
So if the original files are very large, and thumbnails have already been created by IV, then why would the gallery take a long time to load?
I thought that was the whole point? Load thumbnails for quickest display of media on current page (12 - 16 items for example). Then when the Thumbnail is clicked, load a "Web Friendly" resolution preview? Download button would then deliver the full size media.

Is this not currently possible?
Are you rendering the Thumbnails and Preview images live, rather than creating pre-re-sized media?

So as a Thumbnail (size in px) can be specified in the settings, can a "Preview" size be entered to limit the maximum dimensions along the "longest side" OR "limit dimensions by H / W"??? For example 1280 'longest edge' or 1600x1200 'W x H'.

I know I have had HUGE problems with KTOOLS PHOTOSTORE (http://www.ktools.net/photostore/) when uploading content which are at higher resolutions. Someone always points the finger at someone else when it comes down to issues uploading large files.... The developer... The Host... The Environment... The Developer... etc.
So can my clients upload 50MB - 300MB photos? A normal 1200px photo resized from that, and Thumbnail taken from that? To me that would make sense than juggling full size photos and media!

At the moment, I'm still struggling to get the latest version to even work properly. I've reverted to an older v2.8 and everything appears to work fine.

Thank you.

p.s. Why is there no like button on the forums? I would love to be able to show my appreciation to helpful members and posts!

Re: Issues with uploading High Quality photos!

Posted: 28 May 2013, 05:56
by mjau-mjau
Bulletproof IT wrote:So if the original files are very large, and thumbnails have already been created by IV, then why would the gallery take a long time to load? I thought that was the whole point? Load thumbnails for quickest display of media on current page (12 - 16 items for example). Then when the Thumbnail is clicked, load a "Web Friendly" resolution preview? Download button would then deliver the full size media.
Thumbnails is one thing, and full size image is another thing, but in web terms even at high quality this is often max 1600px and less than 400kb. If the image is original and 5000px, then its often 3-4 MB, which is colossal and unnecessary. So even though there are thumbnails and full-size images, the full-size images should not be mega-sized for the web.
Bulletproof IT wrote:Is this not currently possible?
Are you rendering the Thumbnails and Preview images live, rather than creating pre-re-sized media?
I believe he has now changed to "web friendly large size images" ... No point in hosting 5000 megapixel images that take minutes to load and will be down-sized to less than 20% size anyway just to fit the visitors screen. I am not sure what you mean by your question "is this not currently possible" ... You can have as large images as you like, but "web friendly" is recommended, not originals at several MB.
Bulletproof IT wrote:So as a Thumbnail (size in px) can be specified in the settings, can a "Preview" size be entered to limit the maximum dimensions along the "longest side" OR "limit dimensions by H / W"??? For example 1280 'longest edge' or 1600x1200 'W x H'.
As stated in another reply, you can already resize images "on upload" based on "longest side" viewtopic.php?f=30&t=7875&p=33664#p33664. That is the standard method for resizing images.
Bulletproof IT wrote:I know I have had HUGE problems with KTOOLS PHOTOSTORE when uploading content which are at higher resolutions. Someone always points the finger at someone else when it comes down to issues uploading large files.... The developer... The Host... The Environment... The Developer... etc.
So can my clients upload 50MB - 300MB photos? A normal 1200px photo resized from that, and Thumbnail taken from that? To me that would make sense than juggling full size photos and media!
First of all, uploading images that large would not have any benefit to anyone, not the uploader or the visitor, as images would not be viewed at that size anyway. Furthermore, on your shared hosting, you have some memory restrictions on your own server, which normally does not allow resizing of images that are larger than approximately 1500px. Also, a normal shared server host would not allow upload directly form http protocol of files that are larger than 2MB, so you would need to do it by FTP. End story though, why would you wish to upload that large images? If I set up an Imagevue gallery, I simply create a folder in the admin, and set the resize to "1280 px", and select a batch of original photos for upload. The photos will resize from ultra-large, to large-but-web-friendly 1280 px on client side, and upload quickly since they will be ~300 kb. They are then uploaded at optimal size for viewing.
Bulletproof IT wrote:At the moment, I'm still struggling to get the latest version to even work properly. I've reverted to an older v2.8 and everything appears to work fine.
This is a separate topic I assume, I would need to diagnose this based on a link and the issue explained in depth.