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Audio Quits as Slide Show plays
Posted: 13 Apr 2013, 19:47
by danieljp
I installed the latest version of flash on my system and checked my website only to discover the audio starts and abruptly stops. My other PCs play fine but flash was not upgraded. I assume it's an issue between Adobe and ImageVue with the latest version which means potential clients will not see the gallery correctly. Anyone else seen it? Take a look below and if you're using < the most recent version it should play fine. Any thoughts would be appreciated. It's probably my fault and my crappy troubleshooting skills. Thanks, Dan.
http://www.photoemphasis.net/_portfolio ... 3_5795.jpg
Re: Audio Quits as Slide Show plays
Posted: 13 Apr 2013, 22:44
by mjau-mjau
Hmm, you are right ... Let me look into this later today.
Re: Audio Quits as Slide Show plays
Posted: 14 Apr 2013, 20:40
by danieljp
Thanks. I hope there's a solution for this.
Re: Audio Quits as Slide Show plays
Posted: 16 Apr 2013, 00:24
by mjau-mjau
We did some further research, and this is a known critical bug for the latest Adobe Flash player version 11.7.700.169. You can find the official bug report from yesterday here:
http://forums.adobe.com/thread/1192612?start=0&tstart=0
... and this is the official bug tracker:
https://bugbase.adobe.com/index.cfm?eve ... id=3539635
We have looked into the Imagevue code, but there is currently nothing we can do to "make it work" for this flash player release. According to the Adobe bug tracker, it is a critical bug and hopefully they will fix it as soon as possible! I will follow the issue closely and keep you updated.
Sorry for any inconvenience!
Re: Audio Quits as Slide Show plays
Posted: 16 Apr 2013, 05:37
by danieljp
I suspected Adobe because Imagevue has worked flawlessly throughout many Adobe updates spanning two years. My only workaround is to disable the audio for the time being. Thanks for your time in this matter.
Re: Audio Quits as Slide Show plays
Posted: 17 Apr 2013, 00:24
by mjau-mjau
It seems they are busy fixing this at Adobe:
Chris Campbell, Adobe wrote:6:08:53 PM PDT Apr 16, 2013
Quick note to let you know that we're making progress. As I mentioned before we've been able to reproduce this issue internally. We have a lead on a fix and hope to have this tested within the next day or two. I'll update again once that testing is complete.
ref.:
https://bugbase.adobe.com/index.cfm?eve ... id=3539635
Re: Audio Quits as Slide Show plays
Posted: 17 Apr 2013, 23:05
by mjau-mjau
Chris Campbell, Adobe wrote:Apr 17, 2013 2:49 PM
We're still in the process of testing the proposed fix. I don't have a date I can give you for a public release. If this fix passes QA, it will definitely be in next weeks Flash Player beta available on labs.adobe.com.
Re: Audio Quits as Slide Show plays
Posted: 19 Apr 2013, 18:35
by Jorge Aguilar
I check the version of Flash Player
Beta, but does not work.
Re: Audio Quits as Slide Show plays
Posted: 20 Apr 2013, 02:43
by mjau-mjau
Jorge Aguilar wrote:I check the version of Flash Player
Beta, but does not work.
They have not added anything to current Beta. See below:
Chris Campbell, Adobe wrote:We've completed our initial testing and it appears the fix does resolve this problem. We expect to release an update to our public beta channel early next week (4/23) so we can have a wider audience verify the changes. I'll post again as soon as this test build is available. Any feedback you have is appreciated.
Re: Audio Quits as Slide Show plays
Posted: 20 Apr 2013, 06:11
by danieljp
Beta does not seem to be working. I enabled audio on link in my opening post. Firefox and Safari both still not right.
Re: Audio Quits as Slide Show plays
Posted: 21 Apr 2013, 05:15
by mjau-mjau
You don't read my posts?? As Adobe is officially saying, they are working on the issue and may have solved it. It may (mark the word "may"), be available as public BETA next week (23 April). See my message above ...
Re: Audio Quits as Slide Show plays
Posted: 23 Apr 2013, 21:01
by mol550
Hi, I downloaded the adobe flash player, the beta 11,7,700,191 , now my audio player works fine
, if you need to get the beta, Please uninstall any previous versions of Flash Player before installing this prerelease build...
windows users:
* 1 Download the Flash Player 11.7 beta uninstaller for Windows.
http://labsdownload.adobe.com/pub/labs/ ... ll_win.exe
* 2 Download active-x for Windows – for Internet Explorer only
http://labsdownload.adobe.com/pub/labs/ ... win_ax.exe
** Other browsers, or non windows user can find info here:
http://labs.adobe.com/downloads/flashplayer.html
Good luck
Molham
Re: Audio Quits as Slide Show plays
Posted: 23 Apr 2013, 22:07
by Jorge Aguilar
The 11.7.700.191 works fine.
Re: Audio Quits as Slide Show plays
Posted: 24 Apr 2013, 05:08
by mjau-mjau
Jorge Aguilar wrote:The 11.7.700.191 works fine.
Confirmed! Beta version 11.7.700.191 works.
It is just in beta, so not available to mr. average quite yet, but should be available shortly!
Re: Audio Quits as Slide Show plays
Posted: 24 Apr 2013, 06:59
by danieljp
mjau-mjau wrote:You don't read my posts?? As Adobe is officially saying, they are working on the issue and may have solved it. It may (mark the word "may"), be available as public BETA next week (23 April). See my message above ...
Nice. Thanks.
