Photo Gallery Forums

I'm able to get the fotomoto buttons themselves on my site, - - but when I click any one of the 'buy-whatever' buttons, - - I just get the "We cannot determine the pricing of this photo at this time. Please check again later." in the widget.

After having Derek from fotomoto take an internal look at it, - - he said (I'll copy his exact words here)

"The cause of this message is typically that our system can not access your images, which is necessary to add images to your Dashboard. What I would suggest you do here is speak to Imagevue support and ask them how you can 'whitelist' or otherwise allow requests from 'fotomoto.com'."

Can anyone steer me in the right direction with that??

My site is password-protected, - - but I can provide any necessary info by email if need be . . .

Thanks in advance for any help or input


Tommer

OK, - - got it fixed.

I believe, - - it appears to have been that I was using 'hypens' in my folder names.

Checking into the docs, - - it does clearly say (in the 'Manage Page' section) . . .

Important! *
We recommend using standard latin characters for the actual folder name, while you can use any special- or localized characters in titles and descriptions. This is to avoid problems with server incompatibility

Doh!!

Hopefully this can save someone else from having the same problem.

I should have known it was me, - - and not Imagevue!!

Thanks for solving and keeping us notified