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Account info sent to wrong email | Please help
Posted: 09 Dec 2006, 12:00
by RealUK
I ordered imagevue earlier today using PayPal, when I got to the confirmation page it said account details would be sent to an email address I can no longer access.
This problem happened because my PayPal account uses 2 email addresses but the one it is registered under is the one I can no longer access.
I have emailed support about this but wasn't sure if posting here could speed things up a little.
Thanks in advance
Posted: 11 Dec 2006, 08:28
by RealUK
Don't like to be pushy, but could I have a reply to this soon
Posted: 12 Dec 2006, 11:28
by RealUK
Could I please have an answer to this now. I have been patient waiting three days.
Posted: 13 Dec 2006, 10:47
by RealUK
Does admin ever come on this site to answer questions?
Posted: 13 Dec 2006, 23:42
by mjau-mjau
Hi -
Sorry for the late reply - Sometimes there is a gap between the times when I am able to look into the forum when we are doing core development. Can you provide any further information, like the email address you registerred from? I need to find the original order -
Message me private, or send an email please. We also have an email support page
www.photo.gallery/support/email
Sorry for any inconvenience.
Posted: 14 Dec 2006, 03:28
by RealUK
As said in my first post I have already emailed support before I posted on here. I only posted here thinking it might speed things up.
I will PM you details again.
Posted: 16 Dec 2006, 05:11
by RealUK
This as been a week now, please hurry