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contact form issues

Posted: 18 Feb 2011, 17:13
by shadoukat
Hi,

I have been trying to get the contact form working but it keeps giving me this error:

"could not initiate email function"

I have gone to setings->email and added the proper information, as well as activating the "allow email" but it is still giving me this error.

am I missing something? what am I doing wrong?

thanks in advance for the help :)

Re: contact form issues

Posted: 18 Feb 2011, 22:29
by Nick
Sounds like you got mail function disabled on your server. Contact your hosting support.

As an option you can try to enable and configure SMTP email.

Re: contact form issues

Posted: 19 Feb 2011, 15:45
by shadoukat
how can I have it disabled on my server? I have an email address that works via my host.. wouldn't it be the same thing?

what do I need to check to make sure everything is working properly?

Re: contact form issues

Posted: 20 Feb 2011, 13:41
by Nick
This is different, this is actually sending email from php. You can check it using imagevue-check script. See it on our server:

https://www.photo.gallery/demo/x2/iv-include ... -check.php

Scroll down, enter your email in the text field and press Send. You should receive an email.

On your server the path will be something like http://yourserver.com/iv-includes/imagevue-check.php

This script checks mail() function in PHP, it's pretty straightforward.