Photo Gallery Forums

Hello! I'm using the original X2 (not the newest versions) and I'm having trouble with my videos. I've uploaded several videos into a folder but there's no preview image or file name. All the links say "FLV". Here's the url:

http://www.vanessavillalba.com/main --> click on "About Actor" --> click on "Videos"

Please help.

Thanks in advance,

Vanessa

P.S. I think your email support system is not working....emailed this same issue twice and no confirmation email saying you received it nor any replies.

Email system is working fine, sorry for delay we had some events here which didn't not let us answer in time.

Sorry for delay we had some events here and could not answer in time.
Unfortunately there is no way to generate thumbnails for video files, but we will make this process easier in the next version.

Right now you can make thumbnail to appear if you upload a corresponding tn_*.jpg file for your *.flv file.
If your .flv file is named video.flv you need to upload thumbnail tn_video.jpg

The other way is to upload an image like a cover, create a thumbnail for it, and then rename tn_image.jpg -> tn_video.jpg from in FTP, and finally delete the original image. This way, you will have your own custom image for the FLV!