Photo Gallery Forums

Afternoon all!

I recently opened a new domain name with a new hoster, and everything went fine except for one
issue. The site seems to hang on the loading cursor. Please note I'm using 2.1.8.2 (not 2.5).

Link: http://www.christophergrant.se

I believe my permissions are set correctly and I do in fact receive 1 error under the Admin --> Diagnostics:
open basedir (red x mark).

If anyone could point me to the thread that might help with this, I'd be much obliged!

Christopher

Looks like it stops here:

http://www.christophergrant.se/imagevue ... ground.jpg

What of open_basedir, this is deprecated in future php versions setting which you'd better ask your hoster to remove. This might affect things or might not, if you can create folders, upload files and everything works - nevermind this.

Thanks!

It's always something simple

I simply had forgotten to change the default theme background image in the settings
to the jpg version rather than gif (as you pointed out).

Cheers!
Christopher

i have the same issue with my site all of a sudden, didn't do anything over the weekend since i last saw the site working. it's really weird, just hangs there at the loading scene. i even tried linking to one of the images within the content folder and no luck, just a black screen with nothing.

i can only think of a possibility that my host has been moving machines and screwed something up by not switching some script or permission on and it stalls when can't execute. do you think this is possible? what should i ask them to check in that case?

i am running the most recent version of imagevue i believe.

gallery:
http://www.gleikh.com/mywork

random link inside the gallery:
http://www.gleikh.com/mywork/#/content/ ... oards.jpg/

thank you very much in advance for any suggestions as to what might have happened.

one other thing i've noticed. i have some older galleries on my server as well, and they won't load either getting stuck on the words: SFX and an empty loading bar. perhaps that will shed light on something?!

Looks like your site got hacked:

http://www.gleikh.com/mywork/imagevue.p ... eme=gleikh

ilyagleikh wrote:one other thing i've noticed. i have some older galleries on my server as well, and they won't load either getting stuck on the words: SFX and an empty loading bar. perhaps that will shed light on something?!

There is something very wrong on your website, not related to the original issue in this post (which was solved by locating a missing file).

I see you are using an older version of Imagevue. Perhaps you can upgrade, and then we can take it from there? Here are upgrade docs:
https://www.photo.gallery/documentation/upgrade-imagevue/

the weird thing is i haven't touched the site since thursday when it worked, and i was showing it to a friend. since then i haven't visited it, but on monday i saw what i saw. yesterday i asked my host to provide any details as to what might have happened, they claim not to have done anything - such as moving it to another server and not activating some of the php extensions. so i don't know, i'll try to upgrade it and see what happens from scratch.

i'll post here to let you know if it works out.

okay, so my provider - 1and1 is still on PHP 4.4.9 so i am trying to find out if they can upgrade me to PHP5 and possibly restore my server files to something in the backup from a few days ago. perhaps that will help.

Not sure, maybe you missed my post, your site is hacked. Delete everything except content/theme/config folders and change passwords. Then check if there are any suspicious files in those folders.

Or this might be some provider joke so they insert hidden advertizing in all files like f2s does, but I doubt it.

ilyagleikh wrote:okay, so my provider - 1and1 is still on PHP 4.4.9 so i am trying to find out if they can upgrade me to PHP5 and possibly restore my server files to something in the backup from a few days ago. perhaps that will help.

I encounter many issues with Imagevue, often because of some PHP issue that breaks the gallery load. However, in your case, it just "stops" and Firebug doesnt even report anything not loading. Also, as you say, you have not touched it - Something MUST have happened obviously, and I am wondering about some corrupt file or something that happened on server. In any case, it would be easier to proceed after upgrading to the latest release, although this of course requires PHP5.1.3:
viewtopic.php?f=26&t=6537

got php5 working, upgrading imagevue to 2.5 and slowly changing the theme back to what it was.

something was screwed up in the config folder though with old gallery (either someone hacked into it or as you said - some file got corrupted), when i upgraded and replaced the default config folder from 2.5 with the old one from the old gallery, i got some errors with loading the menu items and none of the thumbs or images would show up... unsure what happened. removed the older config and put the default one and now customizing from scratch.

provider/host told me nothing could have happened on their side, but i don't believe them to be honest. the only solution they gave me is to go back 48hours to a backup version of the site which i'll do, but to be honest a bit unsure if 48 hours is enough. in any case, rebuilding the gallery now. 2.5 has some nice improvements.

thank you,

- ilya

There is some help if you are trying to retain your customizations when upgrading. Read more:
https://www.photo.gallery/documentation/upgrade-imagevue/

However, sometimes it's just easier to start from scratch.