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artgas
Topic Author
Posts: 4
Joined: 14 Jul 2010, 02:26

need for help - authentication required

05 Aug 2010, 05:25

Today I open my imagevue, an authentication window pops up.

I just wondering there was no such window popped up before.

I tried to input admin user name & password. It still doesn't work.


In addition, background music doesn't work.


How it could be then and how to solve it?
 
User avatar
Nick
Imagevue Hitman
Posts: 2872
Joined: 02 May 2006, 09:13

Re: need for help - authentication required

05 Aug 2010, 06:23

Do you have a link? Sounds like a hack or something changed by your provider.
firedev.com
 
artgas
Topic Author
Posts: 4
Joined: 14 Jul 2010, 02:26

05 Aug 2010, 07:35

Last edited by artgas on 06 Aug 2010, 03:26, edited 1 time in total.
 
User avatar
mjau-mjau
X3 Wizard
Posts: 14452
Joined: 30 Sep 2006, 03:37

05 Aug 2010, 11:47

http://www.apstudiocn.com/portfolio/con ... Issues.mp3

It's your mp3 file ... Somebody has set a password on it, so an authentication window pops up when Imagevue tries to load it. I am not sure if someone has set a password on this file, or it might be some other reason like your server host doesn't allow mp3 files ...

1. Either you gotta remove the password from the file
2. If you didnt set it, someone else did, or it is your server host that has some special settings for mp3 files.
 
artgas
Topic Author
Posts: 4
Joined: 14 Jul 2010, 02:26

05 Aug 2010, 12:50

Thanks for your reply.

Its the server hoster problem, i've got it fixed, thank you very much.