Page 1 of 1

Upload Pics - Works for me, but not for my client ???? WHY?

Posted: 21 Jul 2009, 21:20
by floydfett
I can upload pics fine on my computer.

Client is able to login to admin, edit titles, descriptions, etc. but is unable to upload pics. When he choose images to upload and clicks upload nothing happens.

He's running the latest Firefox 3.02 with default settings.
He tried with IE and it doesn't work either.
He's not running any firewalls.

Has anyone experienced this before? I'm stuck.

Upload Pics - Works for me, but not for my client ???? WHY?

Posted: 21 Jul 2009, 23:25
by floydfett
The error he gets after clicking upload is "IO ERROR".

Posted: 22 Jul 2009, 05:07
by Nick
Do you have a link to check? What browser/os do they use? Is there latest flash player installed?

Posted: 23 Jul 2009, 05:35
by floydfett
He's running the latest Firefox 3.02 with default settings.
Win XP
Latest Flash player

I since told him to use the HTML image uploader, which is working fine.

www.shawnmartinbrough.com

Posted: 23 Jul 2009, 06:12
by Nick
Oh and PM me Imagevue Admin login and password so I could try uploading something.