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folder missing in ftp and upload error 500

Posted: 18 Mar 2009, 20:49
by glouis
Hi, I'm new to this software and I'm managed to follow the instructions to have the test gallery working from my website but I have 2 problems :
1- the folders I have created in the admin manage section are not coming up in my ftp applications (cuteftp and ws-ftp)

2- when i try uploading a picture (c130kb) I get an upload error 500. I've tried a number of files but to no avail.

any idea please ?

I'm still trying to workout how the thumbnails are created and how to upload pictures for now - haven't gone through any more options at this point.

Cheers

Re: folder missing in ftp and upload error 500

Posted: 19 Mar 2009, 02:52
by Nick
glouis wrote:1- the folders I have created in the admin manage section are not coming up in my ftp applications (cuteftp and ws-ftp)


This just can not be, folders are created on disk and should be visible by ftp.
2- when i try uploading a picture (c130kb) I get an upload error 500. I've tried a number of files but to no avail.
This is usually indicated some complication in server configs like suhosin or mod_security extensions. Do you see any warnings on top of the screen?

Actually you can upload images using ftp client, you just need to go to admin to create thumbnails and clear cache.

It would help if you provide a link to your gallery and logins.

Posted: 20 Mar 2009, 14:17
by glouis
thanks the problem is now resolved - don't know why but one folder which I had renamed in the admin section was still showing on the old name so I deleted the folder and sub-folders and re-created a new folder and bingo it worked.

As for the pics i now upload them through my ftp program and I also copy index.php for the thumbnails and it works well - i think

you can check it out there :
www.iomireland.org/Galleries/

though I got the contact page working last night i must have done something I should at some point as today it doesn't work - the form with the fields is not coming up again - any idea how I can restore this ?

Cheers

Posted: 21 Mar 2009, 08:34
by Nick
Just add <img src="contactform" /> to your contact textpage:

http://www.iomireland.org/Galleries/con ... erdata.xml

Compare to ours:

https://www.photo.gallery/soda/content/n ... erdata.xml

Posted: 22 Mar 2009, 19:10
by glouis
Thanks that did the trick