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User avatar
Nick
Imagevue Hitman
Posts: 2872
Joined: 02 May 2006, 09:13

29 Jul 2010, 13:03

Sorry for delay, yes this is suhosin preventing images from being uploaded on your server. HTML uploader works fine.

Unfortunately our usual method of disabling it using .htaccess from https://www.photo.gallery/v2docs/troubleshooting doesn't work on your server.

You need to contact your hosting support and ask them to disable suhosin for you.
firedev.com
 
cheongphoto
Posts: 12
Joined: 19 Jul 2010, 12:56

30 Jul 2010, 13:09

pain wrote:Sorry for delay, yes this is suhosin preventing images from being uploaded on your server. HTML uploader works fine.

Unfortunately our usual method of disabling it using .htaccess from https://www.photo.gallery/v2docs/troubleshooting doesn't work on your server.

You need to contact your hosting support and ask them to disable suhosin for you.
i was contact my hosting support few days ago,and they said the suhosin was disable,but the admin page of imagevue still show the suhosin error and the upload problem still happen
 
User avatar
Nick
Imagevue Hitman
Posts: 2872
Joined: 02 May 2006, 09:13

30 Jul 2010, 14:29

Obviously it isn't turned off, only after adding the following directives to .htaccess we managed to get uploaders to work:
Code
php_flag suhosin.session.encrypt Off
php_flag suhosin.session.cryptdocroot Off
php_flag suhosin.session.cryptua Off
Also it might be helpful to upgrade to latest version of suhosin, we have it working on our test server and do not experience any problems.
firedev.com
 
Team-ard
Posts: 6
Joined: 13 Dec 2010, 15:55

Re: image upload problem

14 Dec 2010, 01:33

Hello,

I have the same problem to upload pictures on my gallery with ImagevueX 2.5. Everything seems to work fine, upload finished successfully but the file doesn't appear in my gallery. My serveur hosting (OVH) doesn't use suhosin, but don't authorize FTP over PHP... Everything works fine to upload directly with a FTP client.

Permissions set on my server are :
- 705 for directories
- 604 for files (including files in the include directory)

Are my permissions fine ?

Thanks
 
User avatar
Nick
Imagevue Hitman
Posts: 2872
Joined: 02 May 2006, 09:13

Re: image upload problem

14 Dec 2010, 02:50

Please PM to me with the following:

1. Link to this post so we can find the description of the problem
2. Link to your gallery so we can see where is it happening
3. Login to Imagevue Control panel so we can try what's going on
4. FTP login so we could test it and fix on your server
firedev.com
 
User avatar
Nick
Imagevue Hitman
Posts: 2872
Joined: 02 May 2006, 09:13

Re: image upload problem

14 Dec 2010, 16:35

I am afraid you need to contact your provider, looks like you got mod_security installed, which prevents flash uploader from working.

The list of apache modules is hidden on your server so there is no direct proof, but seems that it is the cause.

Also we tried to upload .htaccess which should disable mod_security but it didn't work and causes Error 500, so I guess you gotta ask your provider to disable mod_security on your site for swfuploader to work.
firedev.com
 
User avatar
lulu
Experienced
Posts: 33
Joined: 04 Dec 2010, 13:12

Re: image upload problem

15 Dec 2010, 01:59

Same problem for me with the same provider (OVH)
It seams confirm what you axplain, Pain !
 
User avatar
Nick
Imagevue Hitman
Posts: 2872
Joined: 02 May 2006, 09:13

Re: image upload problem

15 Dec 2010, 05:32

Unfortunately multiple-file uploaders are a tricky business because they use flash player.
You can switch to HTML uploader in settings which is quite advanced in this version also or resort to using ftp.

Image

Normally it should work even with suhosin and mod_security installed, but more often than not hosters tighten the bolts too much and just over-secure their sites so hard that it basically breaks complex stuff we use.

Image
firedev.com
 
Team-ard
Posts: 6
Joined: 13 Dec 2010, 15:55

Re: image upload problem

15 Dec 2010, 07:37

Thanks,

When using the html uploader, it's working now :D