X3Photo Gallery Forums

sakkaya · 30 Aug 2010, 12:04

background: got a site designed and running on a free server (x10hosting), okay great.
Business partner gets a domain name, and hostingservice, i move all the files... but nothing loads. So i delete all, and upload the orginal i downloaded (imagevue x2.17) still nothing. premission is set to 777 and all.
(opalsdiamond.com/gal)

i run a check and everything comes up green (except EXIF) opalsdesign.com\imagevue\imagevue-check.php

i did a GDtest and it is fine but when i try PHPinfo it comes up:

Warning: phpinfo() has been disabled for security reasons in /home/opals/public_html/gal/imagevue/test/phpinfo.php on line 2
(http://www.opalsdesign.com/gal/imagevue/test/)

Warning: phpinfo() has been disabled for security reasons in /home/opals/public_html/gal/imagevue/phpinfo.php on line 1
(http://www.opalsdesign.com/gal/imagevue/phpinfo.php)

any help would be great

31 Aug 2010, 01:57

It's worrisome when a server host disables the phpinfo() function, which is a fundamental part of displaying the functions and compatibility of a PHP server.

We really need a link to your gallery to see where the PHP script fails.

sakkaya · 31 Aug 2010, 02:10

here it is

http:\\www.opalsdiamond.com/gal

sakkaya · 31 Aug 2010, 16:14

http://www.opalsdesign.com/gal/imagevue ... hpinfo.php

okay i got them to enable phpinfo(). but my gallery is still not loading (www.opalsdesign.com/gal)

incase they disable it again, i uploaded a copy of the results. (www.opalsdesign.com/phpinfo.docx)

Nick · 01 Sep 2010, 10:07

Looks like this is caused by eAccelerator, if you are sure you did upload everything, because Imagevue should work with eAccelerator. Try to create .htaccess file in the root folders with the following content:

php_flag eaccelerator.enable 0
php_flag eaccelerator.optimizer 0

If it won't help - ask your hoster to disable it. If problem persists - please send your ftp login and password so we could take a look.

Also you could upgrade to 2.1.8 just in case.

sakkaya · 01 Sep 2010, 12:52

.htaccess and upgrading did not work, i know this is not an imagevue issue, it is a server issue i so thank you for your help.

just to confirm you would like me to have eAccelerator disabled?

sakkaya · 02 Sep 2010, 04:09

the hosting service said thy cannot (or will not) disable eAccelerator

Nick · 03 Sep 2010, 07:10

Actually looks like the problem is not in eAccelerator, but php XML library.
It can't parse XML files correctly. You gotta inform your hosting provider about this problem.

Valid XML files are causing errors, but it can parse somewhat broken files.
To solve this they need to change expat parser to libxml in php.

Your site:

Should be:

Expat on your site is either buggy or outdated, in any case it can't parse XML files which is essential.[/list]

X3Photo Gallery Forums

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