Hello,
i dont receive any emails from my homepage: www.christoph-geyer.com to my private mail account. The contact form is activated and my mail adress is correct. If i send me an test mail i get the message: "sent!", but i dont receive nothing.
I know that the funktion was work for a few month?!
Whats wrong now?
X3Photo Gallery Forums
X3 Photo Gallery Support Forums
Contact form doesnt work2 posts
I sent a test e-mail to you. Did you receive it? Can you please enable the send-email function for pictures so I can try this also, and send to myself?
There are two possible problems here which are most likely causing this:
#1 - Some servers are set up so that they do not send e-mails to e-mail addresses which are on the same domain as the server. For example, it may not be able to send e-mails to christoph (at) christoph-geyer .com ... I am not quite sure why some servers are set up like this, but perhaps it is some anti-spam prevention. You could check this by changing your e-mail address in the settings to something Gmail or Hotmail and see if you receive e-mails there instead ...
#2 - For some reason, your e-mail inbox has started to sort all incoming e-mails from the web mailer as spam, or even filtering it out completely.
My guess is that it may be #1.
There is also another solution: You can set the emailer to use SMTP, so this should workaround and flaws in the current system. You may need to upgrade if you havent done so for several months though, as this arrived a few months ago ...
There are two possible problems here which are most likely causing this:
#1 - Some servers are set up so that they do not send e-mails to e-mail addresses which are on the same domain as the server. For example, it may not be able to send e-mails to christoph (at) christoph-geyer .com ... I am not quite sure why some servers are set up like this, but perhaps it is some anti-spam prevention. You could check this by changing your e-mail address in the settings to something Gmail or Hotmail and see if you receive e-mails there instead ...
#2 - For some reason, your e-mail inbox has started to sort all incoming e-mails from the web mailer as spam, or even filtering it out completely.
My guess is that it may be #1.
There is also another solution: You can set the emailer to use SMTP, so this should workaround and flaws in the current system. You may need to upgrade if you havent done so for several months though, as this arrived a few months ago ...