X3Photo Gallery Forums

Hello

I have been trying to upload a image for the background on my gallery but I cannot get it to work, this what i did

1. went into themes, edit, background upload - browse, clicked on that and looked in my documents and chose 5Z9Y1040.jpeg and I then uploaded it
2. Then wrote in the exact name of the photo in the background image box URL - 5Z9Y1040.jpeg
3. Changed align and repeat to suit the gallery
4. saved

went into my gallery

the dotted spinner just goes around in a loop and so no gallery comes up.????

So I don't know anymore


Do I need to upload the photo from MY Documents into my gallery folder in FTP first? then upload etc on imagevue or what!

I really need help!!

carter2 wrote:Karl offered to have a look for you if you PM'd him your site log-in details, I'm sure it would be sorted and an explanation provided if you did.
Are you sure the image is a jpeg and not jpg?

that was just an example it does not matter what the example is whether it is jpeg, jpg, gif or png the question is thatt it does not work and what i wanted to know is why and also does the image I upload does this have to transferred across in FTP before of after I upload or does it really matter.

Yes to your other question I have emailed 4 times to Karl now with relevant details and had replies that do not work

Jesse wrote:Make sure the background_image function is enabled and saved in that configuration.

Make sure you have set permissions to read and write on the image you want to upload.

Make sure you clear your browser cache. Do this often.

If it still does not work repeat from the beginning. It will work.

thank you! it works I am so happy. Done a trial and the background image shows up. Thank you once again you are wonderful