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floydfett
Topic Author
Posts: 5
Joined: 16 Jul 2009, 06:48

Upload Pics - Works for me, but not for my client ???? WHY?

21 Jul 2009, 21:20

I can upload pics fine on my computer.

Client is able to login to admin, edit titles, descriptions, etc. but is unable to upload pics. When he choose images to upload and clicks upload nothing happens.

He's running the latest Firefox 3.02 with default settings.
He tried with IE and it doesn't work either.
He's not running any firewalls.

Has anyone experienced this before? I'm stuck.
 
floydfett
Topic Author
Posts: 5
Joined: 16 Jul 2009, 06:48

Upload Pics - Works for me, but not for my client ???? WHY?

21 Jul 2009, 23:25

The error he gets after clicking upload is "IO ERROR".
 
User avatar
Nick
Imagevue Hitman
Posts: 2872
Joined: 02 May 2006, 09:13

22 Jul 2009, 05:07

Do you have a link to check? What browser/os do they use? Is there latest flash player installed?
firedev.com
 
floydfett
Topic Author
Posts: 5
Joined: 16 Jul 2009, 06:48

23 Jul 2009, 05:35

He's running the latest Firefox 3.02 with default settings.
Win XP
Latest Flash player

I since told him to use the HTML image uploader, which is working fine.

www.shawnmartinbrough.com
 
User avatar
Nick
Imagevue Hitman
Posts: 2872
Joined: 02 May 2006, 09:13

23 Jul 2009, 06:12

Oh and PM me Imagevue Admin login and password so I could try uploading something.
firedev.com