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settings question

Posted: 21 Jun 2019, 09:55
by 3drendering
Hi, when I login to the control panel, the setting panel is blank, please check attachment, my website is: http://www.3drendering.biz/ could you please let me know how to fix it? thank you so much.

Re: settings question

Posted: 21 Jun 2019, 15:51
by torobouk
Try to click on the below link , this will open a new page and put your ID and new password.

Re: settings question

Posted: 21 Jun 2019, 21:10
by 3drendering
torobouk wrote: Try to click on the below link , this will open a new page and put your ID and new password.
thank you, but there is no link, could you please resend to me?

Re: settings question

Posted: 22 Jun 2019, 01:32
by mjau-mjau
I can't see any attachment in your post. Furthermore, when I try to check your website, I get 500 internal server error:
Image

Before trying to fix the control panel, perhaps your X3 website should be working first? I can't even access the diagnostics ...

Re: settings question

Posted: 24 Jun 2019, 02:21
by 3drendering
mjau-mjau wrote: I can't see any attachment in your post. Furthermore, when I try to check your website, I get 500 internal server error:
Image

Before trying to fix the control panel, perhaps your X3 website should be working first? I can't even access the diagnostics ...
Sorry, there is some problem with the godaddy space, I just fixed it. please check the link(www.3drendering.biz) again, thank you for your help

Re: settings question

Posted: 24 Jun 2019, 05:13
by mjau-mjau
I managed to login to your panel.
Image

However, you have some missing JSON files, or perhaps more likely, your server is misconfigured. Check the below JSON files, used by the X3 control panel, all return 404 page not found:
http://www.3drendering.biz/panel/settin ... chema.json
http://www.3drendering.biz/panel/setting-templates.json
http://www.3drendering.biz/panel/settings-schema.json
Image

Check if the JSON files above exist on server. If they do, but still don't load, you need to contact your host. These JSON files are required for the X3 control panel. Apart from fail to load the JSON files, it seems everything should be working.

Re: settings question

Posted: 24 Jun 2019, 07:57
by 3drendering
mjau-mjau wrote: I managed to login to your panel.
Image

However, you have some missing JSON files, or perhaps more likely, your server is misconfigured. Check the below JSON files, used by the X3 control panel, all return 404 page not found:
http://www.3drendering.biz/panel/settin ... chema.json
http://www.3drendering.biz/panel/setting-templates.json
http://www.3drendering.biz/panel/settings-schema.json
Image

Check if the JSON files above exist on server. If they do, but still don't load, you need to contact your host. These JSON files are required for the X3 control panel. Apart from fail to load the JSON files, it seems everything should be working.
The files already exist on the server, I'll try to contact the host, thank you.