Search…

X3 Photo Gallery Support Forums

Search…
 
3drendering
Topic Author
Posts: 4
Joined: 21 Jun 2019, 05:54

settings question

21 Jun 2019, 09:55

Hi, when I login to the control panel, the setting panel is blank, please check attachment, my website is: http://www.3drendering.biz/ could you please let me know how to fix it? thank you so much.
 
torobouk
Experienced
Posts: 52
Joined: 09 Feb 2012, 14:09

Re: settings question

21 Jun 2019, 15:51

Try to click on the below link , this will open a new page and put your ID and new password.
 
3drendering
Topic Author
Posts: 4
Joined: 21 Jun 2019, 05:54

Re: settings question

21 Jun 2019, 21:10

torobouk wrote: Try to click on the below link , this will open a new page and put your ID and new password.
thank you, but there is no link, could you please resend to me?
 
User avatar
mjau-mjau
X3 Wizard
Posts: 13993
Joined: 30 Sep 2006, 03:37

Re: settings question

22 Jun 2019, 01:32

I can't see any attachment in your post. Furthermore, when I try to check your website, I get 500 internal server error:
Image

Before trying to fix the control panel, perhaps your X3 website should be working first? I can't even access the diagnostics ...
 
3drendering
Topic Author
Posts: 4
Joined: 21 Jun 2019, 05:54

Re: settings question

24 Jun 2019, 02:21

mjau-mjau wrote: I can't see any attachment in your post. Furthermore, when I try to check your website, I get 500 internal server error:
Image

Before trying to fix the control panel, perhaps your X3 website should be working first? I can't even access the diagnostics ...
Sorry, there is some problem with the godaddy space, I just fixed it. please check the link(www.3drendering.biz) again, thank you for your help
 
User avatar
mjau-mjau
X3 Wizard
Posts: 13993
Joined: 30 Sep 2006, 03:37

Re: settings question

24 Jun 2019, 05:13

I managed to login to your panel.
Image

However, you have some missing JSON files, or perhaps more likely, your server is misconfigured. Check the below JSON files, used by the X3 control panel, all return 404 page not found:
http://www.3drendering.biz/panel/settin ... chema.json
http://www.3drendering.biz/panel/setting-templates.json
http://www.3drendering.biz/panel/settings-schema.json
Image

Check if the JSON files above exist on server. If they do, but still don't load, you need to contact your host. These JSON files are required for the X3 control panel. Apart from fail to load the JSON files, it seems everything should be working.
 
3drendering
Topic Author
Posts: 4
Joined: 21 Jun 2019, 05:54

Re: settings question

24 Jun 2019, 07:57

mjau-mjau wrote: I managed to login to your panel.
Image

However, you have some missing JSON files, or perhaps more likely, your server is misconfigured. Check the below JSON files, used by the X3 control panel, all return 404 page not found:
http://www.3drendering.biz/panel/settin ... chema.json
http://www.3drendering.biz/panel/setting-templates.json
http://www.3drendering.biz/panel/settings-schema.json
Image

Check if the JSON files above exist on server. If they do, but still don't load, you need to contact your host. These JSON files are required for the X3 control panel. Apart from fail to load the JSON files, it seems everything should be working.
The files already exist on the server, I'll try to contact the host, thank you.