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HTTP ERROR 500 after installation of demo gallery

Posted: 15 Oct 2017, 05:19
by cyrofila
Hi mjau-mjau,

I've upgraded and purchase the pro version email (cyrofila@yahoo.com)
I used the x3 installer .php, everything was fine and was able to load the demo gallery site but suddenly i received the following error almost a minute later after browsing through the site:
This page isn’t working
usroti.club is currently unable to handle this request.
HTTP ERROR 500

Im not sure what went wrong, im running on google cloud with a LAMP stack. appreciate if you can help.
domain is meant for "usroti.club"

Re: HTTP ERROR 500 after installation of demo gallery

Posted: 15 Oct 2017, 06:15
by cyrofila
just to further add on, i can access to the admin panel.

Re: HTTP ERROR 500 after installation of demo gallery

Posted: 15 Oct 2017, 06:52
by mjau-mjau
I can try to help of course, but first of all I need to know where X3 is installed, as it doesn't seem to be here http://usroti.club/. Once I find that out, if the URL where you have installed X3 still has an error, I will need FTP to find out what's going on. I will be able to support this as far as the server is setup properly, but I won't be able to diagnose server-specific issues that are not related to X3.

Re: HTTP ERROR 500 after installation of demo gallery

Posted: 17 Oct 2017, 23:27
by cyrofila
mjau-mjau you can close this off, i believe theres some instability with the image and package installed for the vm running on cloud, cpu ram etc (high peak usage). Its currently slightly more stable then it was previously after a few days.
Thanks for your help anyway.