X3Photo Gallery Forums

BjoernG wrote:Two questions: thumbnail image in gallery/carousel does sometimes load forever (spinning circle). After refreshing the page the preview pictures are shown as expected, example:

• You are getting a few "internal server errors" on some image requests randomly screenshot.
• Your server is definitely struggling. If it is because your originals are massive (1.5MB 2400px), AND the carousel is making multiple resize requests, and/or because your server is using some internal Varnish cache system I don't know.
• I think it's safe to assume this not a standard hosting setup? The server itself seems powerful/modern as far as I can see, but custom setups means inconsistencies.
• Assuming this is a relatively new folder? X3 will have to process and resize all images on output, because they are stored in X3's image cache. I would suggest you go through all images and make sure they load, and see if the issue persists.
• Generally, as in the screenshot below, it loads fine ... However, when images fail, it is your server struggling (because of one of the combinations mentioned above).

BjoernG wrote:hint: using flarecode

BjoernG wrote:second question: how to set the fullscreen option on all pages (upper right corner)?
hint: got the icon on the index site - http://www.gosswiler.com (only with IE not with chrome) and disappears when I try to click on it
 

if(stripos($_SERVER['SERVER_SOFTWARE'], 'iis') !== false) self::$useRequestCache = FALSE;

self::$useRequestCache = FALSE;

BjoernG wrote:What image size do you recommend? My export setting is 2048x.... with 90% quality.

BjoernG wrote:you are right, the hoster provide varnish cache - I disabled it now, just to see if that helps.

BjoernG wrote:no, some folders are quite old (> 1 year) - but from time to time I delete the cache.... maybe after that the images have to be resized and cached again?...

BjoernG wrote:What I meant with deleting cache was in the admin panel -> Flush Current or all Pages (thought that after that the pics has to be rendered again, but I'm wrong as you wrote)

BjoernG wrote:I modified the file as you expected:

Code Select all

self::$useRequestCache = FALSE;

BjoernG wrote:Off topic question
just what I experienced during testing the pic issue:
for example you'd like to send someone only the link from a specific gallery/album e.g. album link then this person doesn't get the navigation buttons bellow the dots:
but when you navigate through the top menu, it shows the navigation as it should (tested with chrome and IE)

BjoernG wrote:the second issue I experienced, 
sometimes the blog navigation doesn't work - I mean it shows the articles but when you click on the article, you get lost with a blank page (only sometimes...strange) Example: navigate to e.g. "Fuerte..."
sometimes you end up with a black (blank) screen

BjoernG wrote: btw, I'm not a web server admin, but may it makes sense for you! Error log on my admin panel from my hoster, does this mean that the server ran out of memory?

Code Select all

[Sun Aug 20 11:11:40.136535 2017] [:error] [pid 343456:tid 140351553615616] (12)Cannot allocate memory: [client 162.158.150.11:52235] couldn't create child process: /opt/suphp/sbin/suphp for /home/gosswile/public_html/app/parsers/slir/index.php, referer: https://gosswiler.com/blog/OZ-Trip-2016/
[Sun Aug 20 11:11:40.123398 2017] [:error] [pid 343354:tid 140351679493888] (12)Cannot allocate memory: [client 162.158.150.101:52236] couldn't create child process: /opt/suphp/sbin/suphp for /home/gosswile/public_html/app/parsers/slir/index.php, referer: https://gosswiler.com/blog/OZ-Trip-2016/
[Sun Aug 20 11:11:40.109475 2017] [:error] [pid 343268:tid 140351637534464] (12)Cannot allocate memory: [client 162.158.150.95:52232] couldn't create child process: /opt/suphp/sbin/suphp for /home/gosswile/public_html/app/parsers/slir/index.php, referer: https://gosswiler.com/blog/OZ-Trip-2016/
[Sun Aug 20 11:09:25.390469 2017] [:error] [pid 343296:tid 140351778227968] (12)Cannot allocate memory: [client 162.158.150.101:51979] couldn't create child process: /opt/suphp/sbin/suphp for /home/gosswile/public_html/app/parsers/slir/index.php, referer: https://gosswiler.com/galleries/climb/acherli/
[Sun Aug 20 11:09:22.972623 2017] [:error] [pid 343354:tid 140351669004032] (12)Cannot allocate memory: [client 162.158.150.65:51969] couldn't create child process: /opt/suphp/sbin/suphp for /home/gosswile/public_html/app/parsers/slir/index.php, referer: https://gosswiler.com/galleries/climb/acherli/
[Sun Aug 20 11:09:01.218801 2017] [:error] [pid 343325:tid 140351522146048] (12)Cannot allocate memory: [client 162.158.150.11:51942] couldn't create child process: /opt/suphp/sbin/suphp for /home/gosswile/public_html/app/parsers/slir/index.php, referer: https://gosswiler.com/blog/Fuerteventura/
[Sun Aug 20 11:08:39.465564 2017] [:error] [pid 343384:tid 140351511656192] (12)Cannot allocate memory: [client 162.158.150.17:51905] couldn't create child process: /opt/suphp/sbin/suphp for /home/gosswile/public_html/app/parsers/slir/index.php, referer: https://gosswiler.com/[/quote]
Well, this confirms that the problem you have with images is definitely related to server memory insufficiency. The script slir/index.php is responsible for resizing and serving images. Still seems a bit strange, and I am not sure about this "suphp", seemingly https://www.suphp.org/Home.html. As mentioned, a very custom setup on this server, unfortunately leaving it prone to issues.