X3Photo Gallery Forums

Faust · 10 Dec 2024, 07:09

Hi. I am trying to set the Fotomoto cart. Unfortunately the button is not showing on mobile devices. Any advice please ? Thanks

metallissimus · 10 Dec 2024, 13:52

There is an older thread about the same issue, maybe you can find a solution in there: viewtopic.php?f=57&t=10682&p=50220

Faust · 10 Dec 2024, 14:10

metallissimus wrote: There is an older thread about the same issue, maybe you can find a solution in there: viewtopic.php?f=57&t=10682&p=50220

Thanks, mine is not appearing on desktop either when clicking on the photo.

10 Dec 2024, 23:08

Do you have a link? If private, please send to karl @ photo.gallery. If possible, please also include a screenshot of Fotomoto settings. By default, the buy button will only appear on mobile devices in the popup. Also, if you for example have disabled the popup caption, then the button won't appear either, because it's inside the caption. There are several variables that may cause issues.

Faust · 11 Dec 2024, 00:59

mjau-mjau wrote: Do you have a link? If private, please send to karl @ photo.gallery. If possible, please also include a screenshot of Fotomoto settings. By default, the buy button will only appear on mobile devices in the popup. Also, if you for example have disabled the popup caption, then the button won't appear either, because it's inside the caption. There are several variables that may cause issues.

Hi Karl, I've sent you an email with link and credentials. I have same settings on the plugin. It's when you click on any photo, the button isn't showing. And on mobile device the button is not there at all. not sure what could cause that.

11 Dec 2024, 02:15

So basically you have fotomoto DISABLED for mobile devices (as you can see at the bottom of your screenshot). And for "only show in popup" you have "mobile devices", but Fotomoto is disabled for mobile devices.

If you want Fotomoto buttons to appear on BOTH the layout and the popup, and you want enabled on mobile devices, change to "only show in popup": NO, and UNCHECK "disable for small mobile devices".

11 Dec 2024, 02:36

You may need to specifically enable Fotomoto popup button in your popup caption settings. It works in the demo:
https://demo.photo.gallery/examples/plugins/fotomoto/

Difficult for me to see all your settings. If you can provide panel login, I can take a closer look.

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Fotomoto cart not showing

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