Chatra service small bug
Posted: 19 Mar 2019, 12:44
Hello, Karl!
I've found a small problem with Chatra service. The service has a setting: open a chat window when user actions satisfy certain conditions. But this is not happening on my website www.morgunov.ru. I received a response from Chatra support service:
"The developers have found that on your websites page navigation occurs without reloading, therefore Chatra does not consider them as separate pages. To get the triggers to work, you need to call our Chatra ('pageView') method somewhere in the code after changing the page. If you have a developer in the team, you can give it to him."
Can you fix this problem?
I've found a small problem with Chatra service. The service has a setting: open a chat window when user actions satisfy certain conditions. But this is not happening on my website www.morgunov.ru. I received a response from Chatra support service:
"The developers have found that on your websites page navigation occurs without reloading, therefore Chatra does not consider them as separate pages. To get the triggers to work, you need to call our Chatra ('pageView') method somewhere in the code after changing the page. If you have a developer in the team, you can give it to him."
Can you fix this problem?