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Uploaded jpg file background color turns red.

Posted: 04 Jun 2017, 21:54
by uhls1957
Good Morning, Good Day or Good Evening Karl.
The topic pretty much sums it up. 
I tried finding a forum on this issue and could not find anything.
I uploaded 2 jpg files and the white background turned red.
I tried it with several sizes of the images & also played with the quality settings on the drop box.
Same results. They are in "Advertising", "Documents".....
You have my panel info.
Thak you for your help......

Re: Uploaded jpg file background color turns red.

Posted: 04 Jun 2017, 21:57
by uhls1957
Additionally, When you go to the images in the album and click on them they enlarge without the red.

Re: Uploaded jpg file background color turns red.

Posted: 05 Jun 2017, 00:41
by mjau-mjau
Do you have a link to the image? Do the original images even look the same across different browsers?

This is related to a special "color profile" you have added to your images. Images should always be saved in sRGB profile ... Read why that is recommended here:
https://imageoptim.com/color-profiles.html
http://cameratico.com/guides/web-browse ... ent-guide/
https://om4.com.au/client/preparing-ima ... adobe-rgb/

Here is a related post:
https://forum.photo.gallery/viewtopic.php?f=54&t=9223

Re: Uploaded jpg file background color turns red.

Posted: 05 Jun 2017, 09:04
by uhls1957
I will read and check into it. Thanks.

Re: Uploaded jpg file background color turns red.

Posted: 13 Jun 2017, 01:06
by mjau-mjau
A few additional notes to this post:
  • What you are experiencing, is that your uploaded image(s) have a specific color profile assigned, perhaps from your Lightroom or Photoshop. Color profiles are stored in your images EXIF/IPTC metadata. When X3 resizes images, metadata is not transferred, basically to make sure the image is minimal file size and generally because it is a recommended approach. This could lead to the resized image looking different than the original image.
  • We will look into an option in next release, where you can set resized images to inherit EXIF and IPTC data from the original image.
  • Just because we will offer this option, does not mean it is necessarily recommended. X3 only requires EXIf/IPTC in the original image to use this data for captions/EXIF display settings, and it will slightly increase the file-size of resized images. Besides, browsers have different ways of interpreting custom color profiles, and some simply don't support them [ref].
  • As pointed out by leading publications on the matter, "always convert your images to sRGB before publish to the web", even if you also embed a specific color profile ref1 ref2 ref3 ref4 ref5.

Re: Uploaded jpg file background color turns red.

Posted: 16 Jun 2017, 22:27
by uhls1957
As you asked me to check, it was only on Google Chrome. All 5 other browsers I test with were fine. What is even more strange, it cured itself. They are no longer Red.......