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alexhenes
Experienced
Topic Author
Posts: 568
Joined: 28 Sep 2006, 16:13

Email Not Working

01 May 2016, 18:15

I am not sure when this started. It could have been after installing X3 v0.17.1 or X3 v0.17.0. It could have been after configuring CloudFlare.

I am getting the 'X' failed email send when attempting to send email from the contact menu option of www.merelyafleshwound.com

I don't think this is a CloudFlare thing as I don't use email from the merelyafleshwound.com domain.

Any help would be much appreciated.
Alex
https://www.merelyafleshwound.com
https://www.goldenbikeshop.com
 
User avatar
mjau-mjau
X3 Wizard
Posts: 13998
Joined: 30 Sep 2006, 03:37

Re: Email Not Working

02 May 2016, 01:05

This is what the debugger says when trying to send:
Code
2016-05-02 04:54:04	Connection: opening to smtp.gmail.com:587, timeout=300, options=array ( )
2016-05-02 04:54:24	SMTP ERROR: Failed to connect to server: php_network_getaddresses: getaddrinfo failed: Name or service not known (0)
It looks like it's something with your settings. Did you include a FROM address in the "from" field? I would need to review your settings before I would suspect anything else.

I can't see how it is cloudflare, but you can easily check by doing the following:

1. login to cloudflare
2. Dashboard -> advanced -> click PAUSE website.
Image
3. Try the contact form again.
 
User avatar
alexhenes
Experienced
Topic Author
Posts: 568
Joined: 28 Sep 2006, 16:13

Re: Email Not Working

02 May 2016, 14:54

Yep... it is definitely not CloudFlare... as I am having the same problem on www.39thavenueapartments.com which does not have a CDN. In addtion I don't think its a X3 issue as this domain has an older version of X3 that email was definitely working. Time to look into gmail changes.
Alex
https://www.merelyafleshwound.com
https://www.goldenbikeshop.com