Hi,
everything works but is it normal that once the message is sent there is a red cross suggests that the message is not sent ?
regards
X3Photo Gallery Forums
X3 Photo Gallery Support Forums
Contac and Red Cross30 postsPage 1 of 2
Re: Contac and Red Cross
No, that would indicate that the script is not working. Are you saying the emails are getting sent?
How did you add the form? Right now, it has to be identical as in the /example/other/contact/ with the two hidden placeholder fields at the top, which are there to protect from spam ...
How did you add the form? Right now, it has to be identical as in the /example/other/contact/ with the two hidden placeholder fields at the top, which are there to protect from spam ...
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margouillat
Experienced
- Posts: 34
- Joined:
Re: Contac and Red Cross
Yes, they aremjau-mjau wrote:No, that would indicate that the script is not working. Are you saying the emails are getting sent?
I've just filled the page setting, widget contact and the folder 5.contact, nothing else.mjau-mjau wrote:How did you add the form? Right now, it has to be identical as in the /example/other/contact/ with the two hidden placeholder fields at the top, which are there to protect from spam ...
if you want to take a look i send you loggin and pswd by PM
Margouillat
loeildumargouillat.fr
loeildumargouillat.fr
Re: Contac and Red Cross
I checked the contact page, and in the response I see this:
The "true" part at the bottom is the important part, so it is working fine, and the top is just a "warning" which does not really affect anything. However, it seems your server has open_basedir restriction active, and I am surprised you don't get the same error on other pages.
Can you check one thing for me? From FTP, navigate into the app/_cache/ folder and check that there are files- and folders inside both app/_cache/templates/ and app/_cache/pages ... Just want to make sure at least that it can create cache files!
I believe the issue may be that your server's open_basedir restriction is blocking the X3 script from deleting files in the cache, which is necessary to purge and refresh data ... else it will fill up over time with old junk.
Code
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<b>Warning</b>: unlink() [<a href='function.unlink'>function.unlink</a>]: open_basedir restriction in effect. File() is not within the allowed path(s): (/home/www/69d592bebf60581561c0be294d6008a0:/tmp:/opt/php/lib/php) in <b>/home/www/69d592bebf60581561c0be294d6008a0/web/app/cache.inc.php</b> on line <b>37</b><br />
trueCan you check one thing for me? From FTP, navigate into the app/_cache/ folder and check that there are files- and folders inside both app/_cache/templates/ and app/_cache/pages ... Just want to make sure at least that it can create cache files!
I believe the issue may be that your server's open_basedir restriction is blocking the X3 script from deleting files in the cache, which is necessary to purge and refresh data ... else it will fill up over time with old junk.
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margouillat
Experienced
- Posts: 34
- Joined:
Re: Contac and Red Cross
app/_cache/templates/, contain folders and filesmjau-mjau wrote:Can you check one thing for me? From FTP, navigate into the app/_cache/ folder and check that there are files- and folders inside both app/_cache/templates/ and app/_cache/pages ... Just want to make sure at least that it can create cache files!.
app/_cache/pages, contain files
I think you're right, What can I do to resolve this "problem"?mjau-mjau wrote:I believe the issue may be that your server's open_basedir restriction is blocking the X3 script from deleting files in the cache, which is necessary to purge and refresh data ... else it will fill up over time with old junk.
Margouillat
loeildumargouillat.fr
loeildumargouillat.fr
Re: Contac and Red Cross
At least the script is able to write files, and that is the important part. Until you see that notice in your pages, I would not be too concerned ... I might fix X3 so that it ignores the "notice" and just see's the "true" message.margouillat wrote:I think you're right, What can I do to resolve this "problem"?
Basically your server has open_basedir setup so that the X3 PHP script is now allowed to delete some file types (in the x3 cache folder), unless they are in some specific temporary folder /tmp:/opt/php/lib/php ... Even if the files are within the base of the file that is trying to delete them!
app/cache.inc.php wants to delete files in a subfolder:
app/_cache/
I would contact your host and ask them to turn off open_basedir, or ask them why it is like this ...
Re: Contac and Red Cross
Hi Karl,
I'm also seeing the red cross (X) when trying to send an email. The message does not send though... I have put my email address on the config.php and settigs on the Panel.
I'm also seeing the red cross (X) when trying to send an email. The message does not send though... I have put my email address on the config.php and settigs on the Panel.
Website: https://larryanda.au
Re: Contac and Red Cross
To be honest, the current email implementation is pretty basic for now, and there are dozen things that can go wrong depending on your server. If you have a link, at least I can see what the error is and if it is sending or not ... in the original post here, the mailer actually works, but because of some "notice" in the success message, it thinks it didn't send ...localhost wrote:I'm also seeing the red cross (X) when trying to send an email. The message does not send though... I have put my email address on the config.php and settigs on the Panel.
Re: Contac and Red Cross
I've just checked and the same issue here, except the fact that the message is not sent out.
Mail function is working fine on my server (at least in form like PHPMailer class)
The contact form response:
Mail function is working fine on my server (at least in form like PHPMailer class)
The contact form response:
Code
cannot send from serverRe: Contac and Red Cross
May I ask from what application you are using PHPMailer, and what settings you may have applied (smtp etc)? The reason I ask, is because essentially, PHPmailer just uses the standard php mail() function unless you have set it to use SMTP or another specific option.Artur wrote:Mail function is working fine on my server (at least in form like PHPMailer class
On your server, the PHP mail() function simply fails. I assume it might have been turned off for security/spam reasons, and they rely on SMTP only. This is why we added this option to Imagevue X2. Here is the basic code in X3 PHP:
Code
if(mail($to, $subject, $message, 'From: ' . $email)) {
return 'true'; // success!
} else {
return 'cannot send from server'; // server mail() fail
}Re: Contac and Red Cross
mjau-mjau wrote:If you have a link, at least I can see what the error is and if it is sending or not ... in the original post here, the mailer actually works, but because of some "notice" in the success message, it thinks it didn't send ...localhost wrote:I'm also seeing the red cross (X) when trying to send an email. The message does not send though... I have put my email address on the config.php and settigs on the Panel.
Here's the link to my contact page Karl
http://larryanda.com/x3/contact/
Website: https://larryanda.au
Re: Contac and Red Cross
Basically your server just doesn't send mail with the mail() function.localhost wrote:Here's the link to my contact page Karl
http://larryanda.com/x3/contact/
May I ask who is your host? I am curious to know what they write about this in their support ... Chance is they have disabled the default localhost mailer, and require SMTP to be used for security and as a precaution to spam. I know it's not working because basically your server outputs the error on the basic mail() function below ...
Code
if(mail($to, $subject, $message, 'From: ' . $email)) {
return 'true'; // success!
} else {
return 'cannot send from server'; // server mail() fail
}Re: Contac and Red Cross
I'm using Bluehost...mjau-mjau wrote:
May I ask who is your host?
Website: https://larryanda.au