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issues with some images

Posted: 26 Oct 2024, 06:02
by Faust
Hello. I have issues when uploading images, for some reason random images aren't showing on the website, saying that there is no permission. Link to 1 example. Tried to upload it multiple times, same issue.


https://iskymedia.io/prints/cityscapes/manchester/#pid=Street%20View%20with%20Chinese%20Archway%20and%20Brick%20Buildings.jpeg%3F1729419266

Re: issues with some images

Posted: 26 Oct 2024, 23:47
by mjau-mjau
Faust wrote: Hello. I have issues when uploading images, for some reason random images aren't showing on the website, saying that there is no permission. Link to 1 example. Tried to upload it multiple times, same issue.


https://iskymedia.io/prints/cityscapes/manchester/#pid=Street%20View%20with%20Chinese%20Archway%20and%20Brick%20Buildings.jpeg%3F1729419266
I'm struggling to understand the example. Where did you get that link from if the image isn't there? Do you have a direct link to the image outside of X3? For example, this is a link to the first image in the dir:
https://iskymedia.io/content/prints/cit ... 22168.jpeg

I can't personally see images that "aren't showing" if they are not there and can't even be accessed by direct url. Do you see them in the panel? Do you see them on FTP? Where do you see message about "no permission"?

I checked the directory of your page, which lists all uploaded images.
https://iskymedia.io/content/prints/cit ... anchester/

There is no image name "Street View with Chinese Archway and Brick Buildings.jpeg".

Re: issues with some images

Posted: 27 Oct 2024, 06:32
by Faust
Hi Karl. I managed to fix the issue by rename the file. For some reason, a lot of files didn't wanted to upload properly due of file name. Could be this be the website issue?

Re: issues with some images

Posted: 28 Oct 2024, 00:05
by mjau-mjau
Faust wrote: Hi Karl. I managed to fix the issue by rename the file. For some reason, a lot of files didn't wanted to upload properly due of file name. Could be this be the website issue?
Hard to say for sure, but it could be partially related to file names, perhaps with mixed character encoding. Did you try to re-upload only one of the images that didn't work? Does it fail persistently?

You could also try to upload files from your Files Gallery, and see if it makes any difference:
https://iskymedia.io/files/

Re: issues with some images

Posted: 28 Oct 2024, 04:11
by Faust
mjau-mjau wrote:
28 Oct 2024, 00:05
Faust wrote: Hi Karl. I managed to fix the issue by rename the file. For some reason, a lot of files didn't wanted to upload properly due of file name. Could be this be the website issue?
Hard to say for sure, but it could be partially related to file names, perhaps with mixed character encoding. Did you try to re-upload only one of the images that didn't work? Does it fail persistently?

You could also try to upload files from your Files Gallery, and see if it makes any difference:
https://iskymedia.io/files/
I’ve tried to upload these files on both my website that runs on Photo gallery and had same issue.

What made it fixed , I had to change the file name to something random when they got uploaded.

And yes, tried to upload them through Files too, had same issue.
I have new files to upload and will see what it happens, if have same issue, I will send some files to you personally to have a look.