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I can`t update to X3.31.1. We are checking your browser... www.photo.gallery
Posted: 09 Jul 2022, 04:32
by TAIFUN
Hi!
I can`t update my gallery script:
- 2022-07-09_10-28-21.png (53.46 KiB) Viewed 10770 times
Re: I can`t update to X3.31.1. We are checking your browser... www.photo.gallery
Posted: 09 Jul 2022, 05:38
by mjau-mjau
Where exactly do you see that though? Even if it fails, the X3 updater script will not show that.
Re: I can`t update to X3.31.1. We are checking your browser... www.photo.gallery
Posted: 09 Jul 2022, 07:43
by TAIFUN
mjau-mjau wrote:
Where exactly do you see that though? Even if it fails, the X3 updater script will not show that.
Admincp >
- 2022-07-09_14-40-47.png (29.9 KiB) Viewed 10767 times
Your server have a
Cloudflare?
You installed cURL for your php on the server?
Re: I can`t update to X3.31.1. We are checking your browser... www.photo.gallery
Posted: 09 Jul 2022, 08:07
by mjau-mjau
I am aware of the issue with
Cloudflare. This issue is already posted recently:
viewtopic.php?f=52&t=10453
I also have some topics in Cloudflare:
https://community.cloudflare.com/t/curl ... s/395744/5
https://community.cloudflare.com/t/coul ... set/397067
The reason I am asking where you got that screenshot, is because the updater does not load any page directly. If the cURL fails because of Cloudflare, it would just show like the screenshot below:
That's why I am wondering how you get to that Cloudflare page.
As for the Cloudflare issue, I am aware that it is affecting some users. May I ask your country/location so I can find the firewall event at Cloudflare? I could maybe whitelist your IP as a temporary solution ...
Re: I can`t update to X3.31.1. We are checking your browser... www.photo.gallery
Posted: 09 Jul 2022, 08:13
by TAIFUN
mjau-mjau wrote:
I am aware of the issue with
Cloudflare. This issue is already posted recently:
viewtopic.php?f=52&t=10453
I also have some topics in Cloudflare:
https://community.cloudflare.com/t/curl ... s/395744/5
https://community.cloudflare.com/t/coul ... set/397067
The reason I am asking where you got that screenshot, is because the updater does not load any page directly. If the cURL fails because of Cloudflare, it would just show like the screenshot below:
That's why I am wondering how you get to that Cloudflare page.
As for the Cloudflare issue, I am aware that it is affecting some users. May I ask your country/location so I can find the firewall event at Cloudflare? I could maybe whitelist your IP as a temporary solution ...
I just spoke to my server's tech support. They say that your server, or rather your
Cloudflare, is blocking the update request.
Re: I can`t update to X3.31.1. We are checking your browser... www.photo.gallery
Posted: 09 Jul 2022, 09:45
by mjau-mjau
TAIFUN wrote:I just spoke to my server's tech support. They say that your server, or rather your Cloudflare, is blocking the update request.
Yes, and I already posted 4 links about this.
In my last email, I asked how you get to that page in the screenshot, because the x3 updater does not go there. And I also asked for your location so I can find the firewall event. Please read my replies and help me help you.
Re: I can`t update to X3.31.1. We are checking your browser... www.photo.gallery
Posted: 09 Jul 2022, 10:08
by TAIFUN
mjau-mjau wrote:
TAIFUN wrote:I just spoke to my server's tech support. They say that your server, or rather your Cloudflare, is blocking the update request.
Yes, and I already posted 4 links about this.
In my last email, I asked how you get to that page in the screenshot, because the x3 updater does not go there. And I also asked for your location so I can find the firewall event. Please read my replies and help me help you.
1.
https://youtu.be/fZlqgEoP4sw
admincp > Button "Update to X3.31.1 now!" > redirect to *domain*/x3_updater.php > redirect to *domain*/download/?x3_updater&__cf_chl_rt_tk=_BE_ExIQiGKf02JbSK6w8WwwWxZSRqNeVGLMGpKu.tk-1657375567-0-gaNycGzNBz0
2. My location Ukraine
Re: I can`t update to X3.31.1. We are checking your browser... www.photo.gallery
Posted: 09 Jul 2022, 10:22
by mjau-mjau
Strange, because that looks like Cloudflare on your server ... unless your PHP curl is outputting the response somehow, but I can't see how that works.
Anyway, I have now whitelisted your server IP 1**.1**.**9.**2. Please try again.
If that does not work, you can easily update manually. See docs below, scroll down to "Update X3 manually by FTP":
https://www.photo.gallery/docs/help/updating/
I am still looking into the issue, but it's a Cloudflare bug as highlighted in the links posted earlier. They have some "Bot Fight Mode" enabled which can't currently be bypassed.
Re: I can`t update to X3.31.1. We are checking your browser... www.photo.gallery
Posted: 09 Jul 2022, 11:51
by TAIFUN
Strange, because that looks like Cloudflare on your server ... unless your PHP curl is outputting the response somehow, but I can't see how that works.
I don't use Cloudflare on my server.
Anyway, I have now whitelisted your server IP 1**.1**.**9.**2. Please try again.
Did not help. (
I know about this method, but I would like to solve my problem.
Re: I can`t update to X3.31.1. We are checking your browser... www.photo.gallery
Posted: 10 Jul 2022, 01:50
by mjau-mjau
I have now resolved the issue by updating to Cloudflare Pro to bypass a rule that should never be enabled in the first place. Please check!
Just to be clear, this is a Cloudflare BUG. I am trying to communicate with them, but they are not being very helpful. In the meantime, I had to pay for a feature that is not required.
Re: I can`t update to X3.31.1. We are checking your browser... www.photo.gallery
Posted: 10 Jul 2022, 02:05
by TAIFUN
mjau-mjau wrote:
I have now resolved the issue by updating to Cloudflare Pro to bypass a rule that should never be enabled in the first place. Please check!
Thx bro! :)
- 2022-07-10_9-03-58.png (36.76 KiB) Viewed 10746 times
Just to be clear, this is a Cloudflare BUG. I am trying to communicate with them, but they are not being very helpful. In the meantime, I had to pay for a feature that is not required.
:(((