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nixpix
Topic Author
Posts: 10
Joined: 04 Jan 2020, 03:09

Managed Pages are not showing up in the panel on Mac/Safari

04 Jan 2020, 03:29

Hi there,

I am one of the changers coming from koken and am testing your software right now. It looks and works great and I will be switching soon. 

But I have one problem/question:
I am working on macOS Mojave in the Safaribrowser and have the issue, that under Safari suddenly (after logging in) my hierarchy under "manage" doesn't show up any more. (sceenshot attached)
If I log on the panel under firefox everything shows up like it used to. For some strange reason this problem emerged after some time. When I started at first everything was fine.
Any idea what could be wrong? Did I hit a button I was noch supposed to? :-)

Thanks in advance,
Nikolaus
Attachments
Bildschirmfoto 2020-01-04 um 09.05.50.png
Bildschirmfoto 2020-01-04 um 09.05.50.png (189.37 KiB) Viewed 2899 times
 
User avatar
mjau-mjau
X3 Wizard
Posts: 13993
Joined: 30 Sep 2006, 03:37

Re: Managed Pages are not showing up in the panel on Mac/Safari

04 Jan 2020, 03:36

Can you try from Safari > File > New PRIVATE Window? I suspect it's something to do with Javascript localStorage, which stores some values from the menu (expanded) in the browser. Please let me know.
 
nixpix
Topic Author
Posts: 10
Joined: 04 Jan 2020, 03:09

Re: Managed Pages are not showing up in the panel on Mac/Safari

04 Jan 2020, 05:24

Hi!
That worked with the private window - now everything shows up.

Then I did a restart while holding down the shiftkey and opened a "normal" window again in Safari - it still doesn't show up right.
In private windows everything is allright!
Of course - I could only work in private windows ... but that doesn't seem to be right.

Nikolaus
 
User avatar
mjau-mjau
X3 Wizard
Posts: 13993
Joined: 30 Sep 2006, 03:37

Re: Managed Pages are not showing up in the panel on Mac/Safari

04 Jan 2020, 06:13

No, it's not right of course. Can you please do this for me:

1. Load your panel in Safari (normal window).
2. Safari Menu > Develop > Show Javascript Console. If "Develop" is not available in your Safari menu, then please activate it first from Safari Settings > Advanced > Show develop menu in menu bar.
3. Refresh the page. Do you see any errors?

4. Regardless of the above, this should solve the issue: Proceed to click the Storage tab in the Developer tools, then click Local storage and you should see several items on the right. Just click all items and delete them (with delete key on keyboard). Refresh page after deleting.
Image
 
nixpix
Topic Author
Posts: 10
Joined: 04 Jan 2020, 03:09

Re: Managed Pages are not showing up in the panel on Mac/Safari

04 Jan 2020, 11:07

Hi,

I actually had an error (see screenshot). At the beginning of my tests I named a Page "Bilder | Photos" which I deleted later on.
But now after deleting the local storage everything shows up und works fine :-)
So that must of given it hickups maybe.

Thanks so much for the help - problem solved!!!!

Nikolaus
Attachments
Bildschirmfoto 2020-01-04 um 16.52.51.png
Bildschirmfoto 2020-01-04 um 16.52.51.png (120.97 KiB) Viewed 2887 times
 
User avatar
mjau-mjau
X3 Wizard
Posts: 13993
Joined: 30 Sep 2006, 03:37

Re: Managed Pages are not showing up in the panel on Mac/Safari

04 Jan 2020, 21:15

Ok! This error should not really happen. I will look into it.