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Mail Form stuck in "sending"

Posted: 06 Nov 2018, 08:22
by alderim
Hi,
when i want to send a form
and the "send" button is hit it just stuck on the rolling "sending" animation.

thx for a hint!

http://www.5rhythmen-nuernberg.de/Seminar_Anmeldung/ 

Re: Mail Form stuck in "sending"

Posted: 06 Nov 2018, 13:13
by mjau-mjau
The X3 PHP script that sends the email has been deleted or blocked.
5rhythmen-nuernberg.de/app/x3.api.php
Image

Re: Mail Form stuck in "sending"

Posted: 07 Nov 2018, 05:42
by alderim
thx for the tipp!
the file is already there
"blocked" means by the provider?

Re: Mail Form stuck in "sending"

Posted: 07 Nov 2018, 05:55
by mjau-mjau
alderim wrote:the file is already there
"blocked" means by the provider?
I cannot see if it is "not there" or "blocked", but as you can see, the file returns "file not found" when accessed:
5rhythmen-nuernberg.de/app/x3.api.php

From my experience, this is normally your HOST that has blocked access to the file. In which case, you need to contact them and ask why you cannot access it. As long as it is not accessible to X3, then how can X3 send mail? Likely part of your hosts security/firewall setup, but it's a poor implementation if they block access to some files without notifying you. This file needs to be accessible from the web, as it is part of the X3 application.