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1zmim
Topic Author
Posts: 5
Joined: 16 Oct 2017, 10:27

Can't help myself with the preview images!

18 Oct 2017, 03:32

I have updated my imagevue X2 portfolio site to X3 (trial). Everything seems fine except the preview thumbnail images.  They always come out with this error message instead a small thumbnail preview till I refresh the page  once or twice by pressing F5. If you could help me with this, I would be very happy. 

Link to my site is www.1zmim.com 
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error_imagevue_preview2.JPG
error_imagevue_preview2.JPG (9.29 KiB) Viewed 2505 times
 
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mjau-mjau
X3 Wizard
Posts: 14452
Joined: 30 Sep 2006, 03:37

Re: Can't help myself with the preview images!

18 Oct 2017, 06:28

I don't know if you deleted some files, or disabled "request cache", but when I went to your diagnostics page, it said this:
Image

... that means the directory for image requests was missing. I can't see any image errors on your website now at least ...

Apart from that, you have old PHP 5.3 installed (> 10 years old), and you might want to check in your hosting panel if you can upgrade the PHP version, for improved performance and security.
 
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1zmim
Topic Author
Posts: 5
Joined: 16 Oct 2017, 10:27

Re: Can't help myself with the preview images!

18 Oct 2017, 09:30

Thanks a lot! I will check the php upgrade option,  if not, will send an email to support of my host.
 
User avatar
1zmim
Topic Author
Posts: 5
Joined: 16 Oct 2017, 10:27

Re: Can't help myself with the preview images!

20 Oct 2017, 08:04

Hello unfortunately again. Till now everything was fine. But now it has started to give such error messages for the previews. The F5 refreshing process doesn't work either.
Attachments
SmartSelectImage_2017-10-20-14-58-25.png
SmartSelectImage_2017-10-20-14-58-25.png (35.09 KiB) Viewed 2487 times
SmartSelectImage_2017-10-20-14-58-53.png
SmartSelectImage_2017-10-20-14-58-53.png (41.65 KiB) Viewed 2487 times
 
User avatar
mjau-mjau
X3 Wizard
Posts: 14452
Joined: 30 Sep 2006, 03:37

Re: Can't help myself with the preview images!

20 Oct 2017, 11:20

Well, the error output seems quite obvious:
Code
Only 0 of 192284 bytes written, possibly out of free disk space.
It can't write any more data to disk, because you are out of space. So if it can't write the file properly, the file will return "read error" on getimagesize() also. You need to check your hosting. I find it amazing with limited space these days now that storage is so cheap. This is free hosting?
 
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1zmim
Topic Author
Posts: 5
Joined: 16 Oct 2017, 10:27

Re: Can't help myself with the preview images!

20 Oct 2017, 12:48

No this is not free hosting. I pay approximately 20 dolars for 1GB a year. 1Gb is very less, as the cache is 200mb already now after a couple of days. Limitless is approximately 45 dolars a year. I use a local hosting site. Is it good price or should I look for another hosting?
 
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mjau-mjau
X3 Wizard
Posts: 14452
Joined: 30 Sep 2006, 03:37

Re: Can't help myself with the preview images!

20 Oct 2017, 22:44

Modern sites with large images and modern features like image caching, require sufficient disk space.

Storage is cheap, and even Godaddy's LOWEST price hosting package offers 100GB storage space:
https://www.godaddy.com/hosting/web-hosting#compare

Offering 1GB sounds like the host didn't update their offers (or servers even?) for a decade. Many hosts offer "limitless" space, but even something as low as 10GB would probably be more than sufficient for you. 1 GB? no. It's not a bad price, but you need a package with more storage.