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Image could not be loaded

Posted: 12 Jun 2017, 05:54
by hardliner
In my imagevuex Gallery i have the Issue that images im fullscreen was not loaded.

Not all images but many pictures was not loaded.

The Error Message was: "The Image could not be loaded"

I follow the link and now come the Message:

Fatal error: Allowed memory size of 24117248 bytes exhausted (tried to allocate 3840001 bytes) in /<Path to website>/x3/app/parsers/slir/slirimage.class.php on line 631

How can i fix the Issue?

Best Regards
Hardliner

Re: Image could not be loaded

Posted: 12 Jun 2017, 12:21
by mjau-mjau
Essentially, this is because your server doesn't have sufficient memory to resize the specific image to the assigned resize level.

Do you have a link to your image, and the page you are viewing it from so I can take a look?

Re: Image could not be loaded

Posted: 13 Jun 2017, 07:28
by hardliner
Hello Karl,

hier another image with the same Issue:

http://danjel.rojka.de/galerie/ereignis ... r-stgt-009

Regards
hardliner

Re: Image could not be loaded

Posted: 13 Jun 2017, 08:30
by mjau-mjau
It works here, but that's because I am on a retina screen, so it's likely trying to load the large image:
Image

The 1024 version also works:
http://danjel.rojka.de/render/w1024-q90 ... gt-009.jpg

I am guessing that your screen size might be trying to load 1280, which won't work:
http://danjel.rojka.de/render/w1024-q90 ... gt-009.jpg

Ultimately, this is a coincidence of the 1. the image being square, 2. the image your screen requests (neither small or original), and 3) The file size 800kb of the original image, combined with your shared servers memory limit.

Can you try to update to newest version? We added some fixes that I think will solve the issue for you. Download the x3_updater.php, upload to your X3 dir, and access in browser danjel.rojka.de/x3_updater.php. It will say first that "you are already using latest release", but just click "proceed" because we added a few new features yesterday.

Re: Image could not be loaded

Posted: 14 Jun 2017, 01:51
by hardliner
Hello Karl, in this case the image was loaded. But i have another picture in the protected area who was not loaded.

http://danjel.rojka.de/protect/britta_mark/preshoot/

Here the case. I sent the logon data with private message

Re: Image could not be loaded

Posted: 14 Jun 2017, 07:03
by hardliner
I change the Hosting Performance, and i hope the Issue is after this steps fixed.

Best Regards
Danjel Rojka

Re: Image could not be loaded

Posted: 17 Jun 2017, 11:56
by mjau-mjau
This issue is likely resolved in latest X3.23.0, which is pending for official release [ref].