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White tree too

Posted: 18 Nov 2014, 23:51
by Typa
Hello, i installed X3 but don't show the home page correctly, i can access the panel.

You can see here: http://voyagedanslinstant.com/

Image

Thaks for help, regards. Thierry.

Re: White tree too

Posted: 19 Nov 2014, 00:02
by mjau-mjau
Will get back to this post later today ... I have a new diagnostics module coming up, which will help me diagnose problems like this.

Re: White tree too

Posted: 19 Nov 2014, 00:29
by Typa
Ok, thanks!

Re: White tree too

Posted: 19 Nov 2014, 05:11
by mjau-mjau
Please follow the instructions to upload the new X3 diagnostics check:
viewtopic.php?f=51&t=8336

Post here when it is ready please ...

Re: White tree too

Posted: 19 Nov 2014, 10:21
by Max Bugno
Same here. With the diag I see "Safemode" is on. How do I diasble it?

Re: White tree too

Posted: 19 Nov 2014, 10:32
by mjau-mjau
Max Bugno wrote:Same here. With the diag I see "Safemode" is on. How do I diasble it?
Would be good if you had a link to your gallery and the diagnose page ...

Safe Mode is an outdated module, which was in fact deprecated more than 5 years ago with the release of PHP 5.3.0 ... It basically prevents Imagevue (or any other application) from creating folders or doing anything constructive.
http://php.net/manual/en/features.safe-mode.php

Is this a commercial server host or your own? Unless you run your own server, you need to ask your server host to disable it ... or it could be in your control panel, but I doubt it. To be honest, any server host who has SAFE_MODE enabled by default are very old and outdated.

Re: White tree too

Posted: 19 Nov 2014, 23:04
by Typa
Hello, i put the diag folder on my x3 folder and set the permission to 777 for all the files but have a 403 error ^^

Re: White tree too

Posted: 20 Nov 2014, 01:30
by mjau-mjau
Typa wrote:Hello, i put the diag folder on my x3 folder and set the permission to 777 for all the files but have a 403 error ^^
Try setting permissions to 705 ... I think your server does not like 777
Image

Re: White tree too

Posted: 20 Nov 2014, 03:02
by Typa
Same error with 705 ^^

Re: White tree too

Posted: 20 Nov 2014, 03:06
by Typa
I'have this errors with chrome consol:

Image

Re: White tree too

Posted: 20 Nov 2014, 03:41
by mjau-mjau
Typa wrote:I'have this errors with chrome consol:

Image
Those errors are entirely unrelated to the /diag/ folder, so not sure why they are showing ... Possible you can give me FTP details, and I will check?

Re: White tree too

Posted: 20 Nov 2014, 03:43
by mjau-mjau
http://voyagedanslinstant.com/diag/
It simply says "forbidden", which likely means there is incorrect permissions on either the diag folder itself, or the index.php file inside ...

Re: White tree too

Posted: 20 Nov 2014, 04:19
by Typa
Yes, the problem was taht there is two folder diag ^^ it work now! you can have a look :D

Re: White tree too

Posted: 20 Nov 2014, 04:46
by mjau-mjau
Yep, looks fine ... although the mod_rewrite is not functioning correctly ... and this reflects on your website also ...

The strange thing is, if you access the image with the rewrite, it gives an error message ...
http://voyagedanslinstant.com/diag/image.jpg
Code
The requested URL /kunden/homepages/36/d278437577/htdocs/voyagedanslinstant.com/public/kunden/homepages/36/d278437577/htdocs/voyagedanslinstant.com/diag/image/image.jpg was not found on this server.
Hmm look at that path ... It is somehow doubling up on itself, so obviously the path becomes wrong. The end part is correct: voyagedanslinstant.com/diag/image/image.jpg, because the image is in fact there voyagedanslinstant.com/diag/image/image.jpg, but your server is creating wrong server path up front. It seems rewrite_mod is configured incorrectly, or something else on the server.

If you have FTP, I might look around and try some solutions ... If not, it is difficult for me to suggest any solutions except for contacting your server host and forwarding this message.

The mod_rewrite test is very basic. Inside the diag folder, there is .htaccess with:
Code
RewriteEngine on

# Rewrite any file calls to the image directory
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} !image/
RewriteRule ^(.+)$ image/$1 [L]
... which simply takes a file request, for example diag/image.jpg, and rewrites to the location where file actually is [urlhttp://voyagedanslinstant.com/diag/image/image.jpg]diag/image/image.jpg[/url]. Your host must have something to say about this ...

Re: White tree too

Posted: 20 Nov 2014, 05:14
by brunods
I've same problem.

Diag is OK! http://www.brunods.com/albums/diag