Photo Gallery Forums

I am hoping that someone can help with my situation.  I was running version 3.31.1 and used the Update tab in the panel to update to the latest version.

This happened SUPER fast ( 1 second) and reported that it had completed.  However there were error messages above that.  Sadly I didn't take a note of them.

I then tried to manually update by downloading version 3.34.3 and copying files by FTP.  On first try about 70 of the files failed to upload, however after a few retries, all files were uploaded.

I went to the Diagnostics page and seem to remember that it looked okay, although there could have been some error text at the top of the page.  As I was still running PHP version 7.x I thought it best to update to PHP 8.4.  When I went back to the site it said "This page isn't working" and the Panel page was white with a single line and a box that says "X3.34.2".

I have no idea what to do next to get things working again.  Any help would be very much appreciated.

Ok, I'm happy to help, but impossible for me to know what went wrong, what is wrong and how to fix it from just reading the above, without even knowing the website. Could you share the link?

If you want me to try to solve it for you effectively, you can send me FTP login details, and I will try to update for you. Or even create a user for me on your hosting, so I can also see if the issue is related to PHP version change.

You can send sensitive info by Private Message or by email karl @ photo.gallery.

Hi Karl,

Many thanks for replying.  I appreciate that you need more information and access.  Just didn't want to add the details as a forum post.  I will send you more via email.

Many thanks.

Ok. Just let me know, as I didn't yet receive any email.

Ah...I sent the email on Sunday afternoon.  I'll copy and paste into a private message.

Thanks for checking in.