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Cannot access panel, frozen at title when loading.

Posted: 07 Oct 2024, 18:41
by Sharpix
I updated the site when inside the software. I cant access Panel.  Keeps stuck after loading the "manage content title". the Website works seemingly normal.

I did a manual update, Diagnostics were all ok.   It still doesnt work.

ERROR LOG  (sending the same error since NOV '2023)

[07-Oct-2024 07:37:58 UTC] PHP Fatal error:  Uncaught DivisionByZeroError: Division by zero in /home/alfaluxc/public_html/alfalux/app/templates/db/49/246ef100488bf387c704be915976dc53fe33439588b93ef0ac7e41b020dc.php:26
Stack trace:
#0 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Template.php(276): __TwigTemplate_db49246ef100488bf387c704be915976dc53fe33439588b93ef0ac7e41b020dc->doDisplay()
#1 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Template.php(250): Twig_Template->displayWithErrorHandling()
#2 /home/alfaluxc/public_html/alfalux/app/templates/cc/29/202264ab201d0d43a63882c31b1c06ae7e7992a5c371c52f885633d0acfa.php(285): Twig_Template->display()
#3 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Template.php(276): __TwigTemplate_cc29202264ab201d0d43a63882c31b1c06ae7e7992a5c371c52f885633d0acfa->doDisplay()
#4 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Template.php(250): Twig_Template->displayWithErrorHandling()
#5 /home/alfaluxc/public_html/alfalux/app/templates/16/63/a4e388acb7b52561c30d23f0ed9ed7115e5eeb372600d419476e4953f4e6.php(19): Twig_Template->display()
#6 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Template.php(276): __TwigTemplate_1663a4e388acb7b52561c30d23f0ed9ed7115e5eeb372600d419476e4953f4e6->doDisplay()
#7 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Template.php(250): Twig_Template->displayWithErrorHandling()
#8 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Template.php(261): Twig_Template->display()
#9 /home/alfaluxc/public_html/alfalux/app/parsers/Twig/Environment.php(292): Twig_Template->render()
#10 /home/alfaluxc/public_html/alfalux/app/parsers/template-parser.inc.php(27): Twig_Environment->render()
#11 /home/alfaluxc/public_html/alfalux/app/asset-types/page.inc.php(55): TemplateParser::parse()
#12 /home/alfaluxc/public_html/alfalux/app/cache.inc.php(121): Page->parse_template()
#13 /home/alfaluxc/public_html/alfalux/app/x3.inc.php(164): Cache->create()
#14 /home/alfaluxc/public_html/alfalux/app/x3.inc.php(245): X3->render()
#15 /home/alfaluxc/public_html/alfalux/app/x3.inc.php(369): X3->create_page()
#16 /home/alfaluxc/public_html/alfalux/index.php(28): X3->__construct()
#17 {main}
  thrown in /home/alfaluxc/public_html/alfalux/app/templates/db/49/246ef100488bf387c704be915976dc53fe33439588b93ef0ac7e41b020dc.php on line 26

site is at   alfalux.com.mx

Re: Cannot access panel, frozen at title when loading.

Posted: 07 Oct 2024, 22:12
by mjau-mjau
Do you have a link to your X3 website and login to your panel? Please send in PM or to karl @ photo.gallery. The error looks related to PHP version and not using the latest version of X3. Or you tried to update X3, but it did not update completely.

Re: Cannot access panel, frozen at title when loading.

Posted: 08 Oct 2024, 09:40
by Sharpix
PM sent with access.
ANOTHER QUESTION.  To refresh the installarion, HOW do i keep the config, content and what else i have to keep, while erasing and replacing with a fresh installation?  Thanks

Re: Cannot access panel, frozen at title when loading.

Posted: 08 Oct 2024, 19:43
by Sharpix
All solved.  There was some file badly written, and a IP that keep me blocked because these errors. thanks.

Re: Cannot access panel, frozen at title when loading.

Posted: 08 Oct 2024, 22:48
by mjau-mjau
Was everything solved? I can't see any private messages or emails from you.
Sharpix wrote: ANOTHER QUESTION.  To refresh the installarion, HOW do i keep the config, content and what else i have to keep, while erasing and replacing with a fresh installation?  Thanks
You only need to keep two dirs /config/ and /content/ for backup purposes. Then you can reinstall X3 anywhere, and overwrite those two dirs from backup. They contain all your settings, pages and images.

Re: Cannot access panel, frozen at title when loading.

Posted: 10 Oct 2024, 11:57
by Sharpix
Noted.  Wonderful support.
Best regards.   Tony