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Erin
Topic Author
Posts: 6
Joined: 21 Nov 2019, 19:36

Background Rendering On Mobile

19 Dec 2022, 17:05

Hi,

I'm having some difficulty with the background plugin on my site at worldsaway.ca. I hope someone here may be able to help?

On desktop, the background renders correctly in whichever browser I use (Edge, Chrome & Firefox). On Safari on iPad, the background begins as a narrow image at the top before rendering the full screen (takes about a second to do). But on Firefox & Chrome on Android, the background never renders to fill the whole screen.

Would anyone have ideas why the mobile version isn't displaying correctly?

Thanks,
-Erin
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X3_Background_plugin_settings.jpg
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62473_screenshot.jpg (408.64 KiB) Viewed 5914 times
Screenshot_20221219_154833_Firefox.jpg
Screenshot_20221219_154833_Firefox.jpg (255.31 KiB) Viewed 5914 times
 
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mjau-mjau
X3 Wizard
Posts: 13993
Joined: 30 Sep 2006, 03:37

Re: Background Rendering On Mobile

19 Dec 2022, 21:54

Hi Erin,

Before anything else, may I suggest trying the "image intro" plugin instead of the background image plugin? It looks to me like what you should be using ... The difference is that "image intro" renders an actual element on screen at designated height, while the "background" simply adds a background on the page. Since the page doesn't contain any content, the height of the page is affected, and therefore the background image (I would need to diagnose in detail why it differs across browsers, but this is the gist of it).
 
Erin
Topic Author
Posts: 6
Joined: 21 Nov 2019, 19:36

Re: Background Rendering On Mobile

20 Dec 2022, 11:10

Hi mjau-mjau,

Thank you for the tip! I looked for "image intro" and found the "page intro" plugin - is this the plugin you're referring to? I switched the background plugin for "page intro" and it's fixed the background on mobile issue! Thank you for your help and explaining the difference between the two plugins, it's much appreciated!

-Erin
 
User avatar
mjau-mjau
X3 Wizard
Posts: 13993
Joined: 30 Sep 2006, 03:37

Re: Background Rendering On Mobile

20 Dec 2022, 22:51

Erin wrote:"page intro" plugin - is this the plugin you're referring to?
Indeed!
 
Erin
Topic Author
Posts: 6
Joined: 21 Nov 2019, 19:36

Re: Background Rendering On Mobile

21 Dec 2022, 11:34

mjau-mjau wrote:
Erin wrote:"page intro" plugin - is this the plugin you're referring to?
Indeed!
Thanks again!