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Cant add new menu

Posted: 03 Apr 2021, 07:34
by amateur56
Hi

Ive re-installed the gallery 3 times and get same answer.......
clean install...
Click "+New"
nothing happens, index menu is not there either but example etc are there but not on the left menu area and all show in site.
My other site works fine on same server?
see screen grab of manage page bellow (it used to work but not now? cleared cache etc also)
Image

Re: Cant add new menu

Posted: 03 Apr 2021, 10:50
by mjau-mjau
Either some server firewall mechanism or a missing file. I can check if you can give me link and login to your X3 panel.

Re: Cant add new menu

Posted: 03 Apr 2021, 11:00
by amateur56
PM'd you

Re: Cant add new menu

Posted: 03 Apr 2021, 11:06
by mjau-mjau
A firewall rule is blocking the menu from loading. See screenshot:
Image

If you load the same link in browser, it will display a white page and NOT create the error. This is because the firewall is only blocking POST requests. A very typical firewall response. Anyway, you need to either see if there are firewall options on your hosting control panel, or you would need to ask your hosting to disable firewall rules under the /panel/ folder.

If your other sites work fine, that would be because maybe they have the firewall disabled, or hosting disabled them ... or maybe they don't work now either. I can't really say, but this site for sure has a firewall rule blocking the menu from loading.

Re: Cant add new menu

Posted: 03 Apr 2021, 11:10
by amateur56
cool, I'll get in touch with host

thanks
George

Re: Cant add new menu

Posted: 03 Apr 2021, 12:05
by amateur56
fixed now great

He had to reconfiger the server somehow

Thanks