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Arnjebobor
Experienced
Topic Author
Posts: 29
Joined: 23 Oct 2006, 12:42

Password lost

25 Aug 2020, 02:59

Hi everyone,

My problem is that I can't access anymore to the gallery control panel. The password and username registered in my browser (firefox) are not working anymore.
How can I fix this problem ?

Thanks a lot,

JP
JP
 
User avatar
mjau-mjau
X3 Wizard
Posts: 13997
Joined: 30 Sep 2006, 03:37

Re: Password lost

25 Aug 2020, 06:20

To reset your username/password, you can login to your website with FTP and open the file config/config.user.json. Locate the "username" and "password" settings. If the password is encrypted (very long), you can just change it directly in the file, and save (on server).
 
Arnjebobor
Experienced
Topic Author
Posts: 29
Joined: 23 Oct 2006, 12:42

Re: Password lost

26 Aug 2020, 02:57

Hi,

Thanks for your answer,

Unfortunately, my PC is down and I lost the FTP access registered in my FTP client...  :grimacing:

JP
JP
 
User avatar
mjau-mjau
X3 Wizard
Posts: 13997
Joined: 30 Sep 2006, 03:37

Re: Password lost

26 Aug 2020, 04:31

Then you need to contact your web hosting company and ask how to get access. Besides, most web hosting companies have a control panel where you can login and create/manage FTP accounts. You will need access to your website content to be able to manage your website ...