X3Photo Gallery Forums

I am hoping that someone can help with my situation.  I was running version 3.31.1 and used the Update tab in the panel to update to the latest version.

This happened SUPER fast ( 1 second) and reported that it had completed.  However there were error messages above that.  Sadly I didn't take a note of them.

I then tried to manually update by downloading version 3.34.3 and copying files by FTP.  On first try about 70 of the files failed to upload, however after a few retries, all files were uploaded.

I went to the Diagnostics page and seem to remember that it looked okay, although there could have been some error text at the top of the page.  As I was still running PHP version 7.x I thought it best to update to PHP 8.4.  When I went back to the site it said "This page isn't working" and the Panel page was white with a single line and a box that says "X3.34.2".

I have no idea what to do next to get things working again.  Any help would be very much appreciated.

Hi Karl,

Many thanks for replying.  I appreciate that you need more information and access.  Just didn't want to add the details as a forum post.  I will send you more via email.

Many thanks.

Ah...I sent the email on Sunday afternoon.  I'll copy and paste into a private message.

Thanks for checking in.