I am getting the following message when trying to hide a folder " could not write to content/folders.json" Help please!
Everything was working fine with the X3 Gallery after a fresh upload to the server. The issue started after I uploaded the content folder and overwrote everything in that directory.
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Re: Getting error message could not write to content/folders.json
When you "uploaded the content folder", does it mean you have been copying files/folders by FTP? It seems like you have an issue with permissions, as this could happen if the FTP user is a different user than the WWW user (PHP).
You could assign permissions manually by FTP or from your hosting file manager, although it's a bit clumsy.
Really, your FTP and WWW user should be the same, to avoid conflicts like this.
I could diagnose further if you can provide FTP login details, although it's likely I will just confirm it's permissions related (uploaded folders are owned by "FTP" user which can't be written to be "WWW" user).
You could assign permissions manually by FTP or from your hosting file manager, although it's a bit clumsy.
Really, your FTP and WWW user should be the same, to avoid conflicts like this.
I could diagnose further if you can provide FTP login details, although it's likely I will just confirm it's permissions related (uploaded folders are owned by "FTP" user which can't be written to be "WWW" user).
Re: Getting error message could not write to content/folders.json
Thank you for your help, permission trick worked!