X3Photo Gallery Forums

Irina_ · 11 Feb 2016, 04:35

Hi Karl,

I have a problem with a contact form

When I try to type a name or address or a message this form disappears. I checked it on 2 computers in different browsers. So, it's impossible to use it. Could you please help me with correct settings of this form.

my site http://irinagaleevaphotography.ca

Thank you.

11 Feb 2016, 09:11

For some reason, your contact form menu does not respond to mouse-hover, but only displays on click. Actually, why have you set this page to nolink? How will mobile users be able to contact you if they can't click the menu item in the mobile menu? The contact form menu-widget should only be used to make a shortcut to the contact form, and should not be used instead of a contact form page.

Irina_ · 11 Feb 2016, 13:16

I think i got lost with settings. I set up Link URL as /contact/ but nothing has changed.

Mobile users don't see this form, but they see menu "Contact" and get to a contact page (http://irinagaleevaphotography.ca/contact/)
Computer users can get to this page only by clicking an icon in footer. I want to change it but I don't know how.
Ideally, I want to have the opportunity for mobile users to use this pop-up and for computer users to go on contact page when they click "Contact" in menu, but I don't know how to set it up. Could you please help me.

11 Feb 2016, 23:41

Irina_ wrote:I think i got lost with settings. I set up Link URL as /contact/ but nothing has changed.

Not sure what you are trying to do. The link is ALREADY /contact/ ... You only use the LINK feature if you want to actually link the menu-item to another website, or another page. There is no use in linking the page to itself, as that is already the link.

Irina_ wrote:Mobile users don't see this form, but they see menu "Contact" and get to a contact page (http://irinagaleevaphotography.ca/contact/)
Computer users can get to this page only by clicking an icon in footer. I want to change it but I don't know how.
Ideally, I want to have the opportunity for mobile users to use this pop-up and for computer users to go on contact page when they click "Contact" in menu, but I don't know how to set it up. Could you please help me.

Please give me login to your panel ... You are over-complicating things. This is already how it works in the default sample (see demo).

Irina_ wrote:I want to have the opportunity for mobile users to use this pop-up

No can do. Mobile users won't see this menu at all, simply because it does not fit and is not suitable in terms of UI.

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Problems with pop-up contact form

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