X3Photo Gallery Forums

asexton76 · 22 Nov 2009, 19:50

Please help me. I am unable to create folders in the content folder and i can upload pictures if i do them one at a time but i can not generate thumbnails. This is very irritating please help me.

22 Nov 2009, 22:49

I will need a link and login to your admin to diagnose this. Do you have any "warning" icons on top right of your admin?

Nick · 22 Nov 2009, 22:58

This sounds like permissions are lacking on folders, but then you should see red warning on top of the screen.

asexton76 · 23 Nov 2009, 07:40

yes i do have a warning and it says something about safe mode and i get a php error on line 16.

Nick · 24 Nov 2009, 04:33

Could you please provide a link to your gallery atleast? Safe_mode might prevent imagevue from accessing files and folders, but usually this is fixable with setting permission so folders are writable for all.

Also I am sure it would be helpful for you to check this article about setting permissions here:

https://www.photo.gallery/37

asexton76 · 24 Nov 2009, 09:24

My permissions are all set to allow everything read write and execute but here is a link for you to look if you want http://www.homesourcewarehouse.net/hswgallery

Nick · 25 Nov 2009, 12:04

While I do see thumbnails in your gallery, if you think you need a helping hand here, please provide your ftp and Imagevue Control Panel credentials so we could take a look.

asexton76 · 25 Nov 2009, 16:51

I think it is working now i am pretty sure it was all a server configuration problem thanks for the help though. You guys are awesome at tech support.

Nick · 30 Nov 2009, 06:09

Hehe, thank you of course, but I wouldn't call this case an example of awesomeness or anything.

X3Photo Gallery Forums

Cant create folders or create thumbnails9 posts

Cant create folders or create thumbnails