X3Photo Gallery Forums

Same exact question.

I have purchsed the commercial liscence of this software and want to change the question mark info.

How and where do I do that?

riis@sympatico.ca

Thanks.

I have provided instructions on your request in a private message - Regarding your comments:

ged70 wrote:I read all about the little questionmark an the copyright. I also bought the commercial version an got an e-mail with order number and password. But there is definetly no sentence with the text "additional information...." to delete the "?" or changing the content under the "?". There are only links to find templates, the forums, some support docs and a link to send my gallery.

this is the default e-mail template that commercial users receive:

<div class="mybox">{$name},

Thank you for your purchase. Please save this email for later use as we release updates. Your Imagevue account information is displayed below:

orderID: {$id}
password: {$password}
Download URL: www.photo.gallery/downloads/

E-mail: {$email}
Licence: {$licence}


Useful Links:
---------------------------------------------------------
How to change or remove the Imagevue [?] link:
[link hidden for reason]

Imagevue setup and documentation:
www.photo.gallery/support/docs/

Imagevue support forums:
https://forum.photo.gallery

Imagevue templates selection:
www.photo.gallery/imagevue/templates/

Post your Imagevue gallery and view others:
www.photo.gallery/imagevue/user/





Best regards,

Imagevue Team
info@www.photo.gallery


Projects:
---------------------------------------------------------
www.photo.gallery
www.photogallerylinks.com
www.xflickr.com
www.mjau-mjau.com</div>
You can see the field in bold where the instructions to change the [?] are linked. Now if you for some reason didnt receive that e-mail, then something strange is going on. Perhaps you can send me the e-mail you did receive?

ged70 wrote:Further it's really bad, that e-mail from imagevuex are seen as junkmail from some providers (my provider too). But I don't think, that that must be the problem of customers.

And how are we expected to deal with this? You don't think we signed up for being sorted as junkmail from various providers? Many e-mail providers sort ALL e-mails into junk folders if the account owner hasn't received e-mails from them before. If I could change this in any way, I would of course do so, but it's not like I can send an e-mail to AOL and ask them to make sure they never sort e-mails from us as "junk". Fortunately, its only online providers who actually may do this.

riis wrote:I have purchsed the commercial licence of this software and want to change the question mark info.

I have provided instructions to you in a private message too.

All the information (and then some) was in my email.

Thanks!!

mjau-mjau wrote:And how are we expected to deal with this? You don't think we signed up for being sorted as junkmail from various providers? Many e-mail providers sort ALL e-mails into junk folders if the account owner hasn't received e-mails from them before. If I could change this in any way, I would of course do so, but it's not like I can send an e-mail to AOL and ask them to make sure they never sort e-mails from us as "junk". Fortunately, its only online providers who actually may do this.

A good place to start would be adding a SPF record to your dns.

Sender Policy Framework (SPF) is a type of DNS record created to help stop Spam. A lot of anti-spam filters include a filter to look for SPF records and if they are forged, block the messages.

If a quick google search doesn't give you answer, pm me and I can help.

Rodik wrote:A good place to start would be adding a SPF record to your dns.

Thanks a lot for this tip - I will certainly look into this.

Also received the wrong email. Would appreciate some more info on how to remove the question mark.

Thanks for a great system.

Best regards

Mà¥rten

More10 wrote:Also received the wrong email. Would appreciate some more info on how to remove the question mark.

I solved this issue with you by e-mail. You did not receive the information because you ordered a "special" copy of Imagevue. Sorry for any inconvenience.

Also received the wrong email. Would appreciate some more info on how to remove the question mark.
Bought it at the 9th of May 2004

Please advise. I have purchased Imagevue, and I need to remove the question mark at the top right hand corner.

ibrahimk wrote:Please advise. I have purchased Imagevue, and I need to remove the question mark at the top right hand corner.

Can anyone with this issue please send a PM or an email through our contact support page https://www.photo.gallery/support/email - I only follow this specific post sporadically.

Support completed.

Thank you

I purchased a commercial license and I didn't get that link for removal of ? ...can you pm me the instructions? my email is javiera@arroyoc.com

javiera@arroyoc.com wrote:I purchased a commercial license and I didn't get that link for removal of ? ...can you pm me the instructions? my email is javiera@arroyoc.com

Me too, can you?, i purchased two licenses...

yo@dariomodino.es

Regards