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willemkooij
Topic Author
Posts: 2
Joined: 05 Nov 2007, 12:30

No downloadkeys

05 Nov 2007, 12:33

I ordered a copy of Imagevus, but did not receive the download keys.
Can you send them to me
thnx
 
User avatar
mjau-mjau
X3 Wizard
Posts: 14452
Joined: 30 Sep 2006, 03:37

Re: No downloadkeys

12 Nov 2007, 06:21

willemkooij wrote:I ordered a copy of Imagevus, but did not receive the download keys.
Can you send them to me
thnx
I believe this issue was fixed?
 
willemkooij
Topic Author
Posts: 2
Joined: 05 Nov 2007, 12:30

14 Nov 2007, 09:09

Correct Karl
This problem is solved :D
 
frank3427
Posts: 8
Joined: 25 Nov 2007, 11:12

No downloadkeys

25 Nov 2007, 11:15

I ordered on Nov 23, paid via paypal and I still have not received the download keys.
 
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mjau-mjau
X3 Wizard
Posts: 14452
Joined: 30 Sep 2006, 03:37

Re: No downloadkeys

25 Nov 2007, 22:28

frank3427 wrote:I ordered on Nov 23, paid via paypal and I still have not received the download keys.
For some reason your Imagevue account was not automatically created after the Paypal process.

Sorry for this - I have created your Imagevue account and forwarded your account information in a separate email.
 
User avatar
montana
Posts: 2
Joined: 28 Nov 2007, 16:47

Re: No downloadkeys

28 Nov 2007, 16:53

willemkooij wrote:I ordered a copy of Imagevus, but did not receive the download keys.
Can you send them to me
thnx

Same issue for me, I ordered developer license on Nov 28th and no download information wa emailed. Got order confirmation number...

please help?
 
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mjau-mjau
X3 Wizard
Posts: 14452
Joined: 30 Sep 2006, 03:37

Re: No downloadkeys

28 Nov 2007, 23:13

montana wrote:Same issue for me, I ordered developer license on Nov 28th and no download information wa emailed. Got order confirmation number...

please help?
I have replied to you by email -
 
User avatar
montana
Posts: 2
Joined: 28 Nov 2007, 16:47

29 Nov 2007, 17:15

Can you alter my account to this email address- the hotmail account seems to be blocking without any notice or spam hold.

Thanks, again. Your software looks absolutely fantastic...
+montana.
 
User avatar
mjau-mjau
X3 Wizard
Posts: 14452
Joined: 30 Sep 2006, 03:37

29 Nov 2007, 23:01

montana wrote:Can you alter my account to this email address- the hotmail account seems to be blocking without any notice or spam hold.

Thanks, again. Your software looks absolutely fantastic...
Done!